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Job Vacancies: Customer Relationship Specialist I (Healthcare Area) – Santana Unit in São Paulo – SP | Salary of R$1.412,00 + Incredible Benefits for the Best Job Vacancies
An unmissable opportunity at Atento for professionals passionate about customer service and relationships, who want to make a difference in the healthcare sector, with applications open until April 12, 2025 and an in-person work model, guaranteeing stability, competitive salary and benefits package sturdy.
Attentive selection process
The selection process for this job opening was carefully structured to identify the best talents who stand out for both their technical skills and their ability to humanize customer service. Starting with the registration of interested parties, the procedure includes a single test that assesses basic knowledge, followed by an essay focused on humanizing customer service, allowing candidates to express their skills clearly and objectively. Next, there is a thorough screening and a joint interview with HR and the applicant, a stage that ensures that the professional profile fits the needs of the team, highlighting the company's values and mission. This robust job vacancy announcement highlights transparency and commitment to a fair and inclusive selection process, ensuring that each stage contributes to the selection of the most prepared candidates aligned with the organizational culture.
During the final stages, candidates undergo a detailed analysis of their professional and personal profile, culminating in the hiring stage, which reinforces the importance of quality service and the ability to solve problems quickly and effectively. This methodology, which combines practical assessment with behavioral interviews, ensures that only professionals who demonstrate excellence in customer relations are integrated into the team. At the end, the selected candidates will be ready to delight customers and contribute to the consolidation of the best jobs in the sector, reflecting the company’s commitment to quality and inclusion.
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Vacancy and city
The Customer Relationship Specialist I (Healthcare Area) vacancy is available at the Santana Unit, in São Paulo – SP, and is aimed at professionals who stand out for their voice-based SAC service and who have a humanized and problem-solving profile.
This position, which is also aimed at people with disabilities, requires candidates to be able to identify the needs of customers who have health plans linked to an administrator, clarifying doubts and carrying out procedures in the system with agility and empathy.
The position offers a 180-hour monthly shift, distributed in shifts (morning, afternoon and night) with a 6x1 schedule, providing a dynamic and challenging experience in an environment that values relationships and excellence in service.
About Atento
Atento is one of the world's largest providers of relationship services with the customer and business process outsourcing (CRM/BPO), with a consolidated presence in 17 countries and a team of over 110.000 employees. With a trajectory marked by innovation and excellence, the company stands out for combining cutting-edge technology with the human touch, creating authentic connections and memorable experiences for its customers. This commitment is reflected in the constant search for the best jobs, where each employee is encouraged to evolve and contribute to the group's leadership in the global market.
Integrated with the Interfile and RBrasil groups, Atento fosters an organizational culture that values respect, inclusion and continuous development. Through initiatives such as One Atento, the company promotes a collaborative and dynamic work environment, where the values of strategic partnership, care for people, teamwork, agility, open-mindedness and delivery of results are experienced daily. This innovative and inclusive approach makes the job vacancy announcement for Customer Relationship Specialist I stands out as an excellent opportunity for professionals who want to grow and be part of a team that truly transforms the customer experience.
Job Requirements
Candidates must be at least 18 years of age, have completed high school, have good verbal and written communication skills, basic computer and typing skills, and hold a voter registration card, proof of completion of high school, and, for males, a military discharge certificate. Candidates must live near the Atento Santana Unit, be cordial, empathetic, have analytical skills, and be able to use their time efficiently to deal with various service demands.
Benefits
The benefits offered include Transportation Voucher, Meal Voucher or Food Voucher, Life Insurance, Funeral Assistance, Daycare Assistance/Aid for Children with Disabilities, Dental and Medical Assistance, discounts on gyms and courses, in addition to a robust Career Plan that enables the continuous development of the professional, ensuring a rewarding journey with real opportunities for growth.
How to apply Atento
To apply for this job vacancy, interested parties must access the registration portal indicated in job vacancy announcement and complete the registration, filling out all the requested information accurately and up to date. It is essential that candidates carefully read all the guidelines of the selection process, which begins with the registration, passing through the single test and essay, up to the screening and interview stages, ensuring that all the data is correct, as only the registration will be considered in the evaluation.
After registration, the selected candidates will be called to participate in the next phases, where they will have the opportunity to demonstrate their knowledge and skills, both through technical tests and interviews with HR and the responsible manager. This careful and transparent process ensures that the chosen professionals are aligned with Atento's culture and values, consolidating one of the best jobs available on the market and providing an inclusive and stimulating work environment for those who want to evolve professionally.
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Source: Guppy
