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Great job opportunity at Atento for Customer Relationship Specialist in Rio de Janeiro: salary up to R$1.412,00, full benefits and career plan
New job openings are open for those seeking stability and professional growth! Atento is hiring a Customer Relationship Specialist I to work in-person at the Del Castilho unit in Rio de Janeiro. opportunity is for immediate start, with a starting salary of R$1.242,00, increasing to R$1.412,00 after 90 days, in addition to several benefits such as meal vouchers, health plan, childcare assistance, educational discounts and a structured career plan.
The position requires a high school diploma and offers a 6x1 work schedule, with a monthly workload of 180 hours. The focus is on providing empathetic and efficient customer service, especially for those who wish to enter or specialize in the health insurance sector. The selection process has already begun and will run until May 20, 2025.
Attentive selection process
Atento's selection process is divided into carefully structured stages to ensure that candidates are aligned with the company's culture and ready to perform with excellence. The first phase consists of complete CV registration on the official platform, followed by unified assessment and the Smart Recruiter stage, where the system performs a detailed analysis of the applicants' profile. These stages are essential for verifying the candidates' behavioral skills, computer skills and communication skills.
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After these initial analyses, those approved will be screened and then interviewed by HR and the area's direct manager. At this stage, the evaluators will consider previous experience, professional demeanor, ability to resolve conflicts, and empathy and welcoming skills — especially important in roles related to healthcare services. The last stage is hiring, where the candidate will receive instructions for immediate start. The company values diversity and is committed to job vacancy announcement also aimed at PcDs and professionals looking for their first experience.
Customer Relationship Specialist I – Rio de Janeiro
It job opportunity is ideal for those who have a communicative, empathetic profile and are interested in the health area. The position of Customer Relationship Specialist I requires receptive service with a focus on humanized reception, handling requests regarding hospital appointments, authorizations and reimbursements from health plans. The professional will be responsible for offering support with sensitivity, respecting the emotional condition of the patients. beneficiaries and always looking for the solution more agile and efficient.
The service will be provided in person at the Atento Del Castilho Unit, located at Av. Dom Helder Câmara, 3203, Maria da Graça – near Shopping Nova América. The available times are from 14:20 pm to 20:40 pm or from 15:20 pm to 21:40 pm, in a 6×1 scale, with alternating days off between Saturdays and Sundays. The working day is 180 hours per month. The operation even operates on holidays and special dates, as the service cannot be interrupted.
About Atento
Atento is one of the world leaders in customer relationship services and business process outsourcing (CRM/BPO). Present in 17 countries and with more than 100 thousand employees, the company operates strongly in the telecommunications, technology, finance, health and other sectors. In Brazil, Atento is a leader in offering opportunities for both experienced professionals and those seeking their first job, with internal development programs and talent appreciation.
Atento's organizational culture, called One Attentive, is based on six core values: strategic partnership, caring for people, teamwork, simplicity, open-mindedness and focus on results. The company is committed to inclusion and diversity, with several vacancies for people with disabilities and rehabilitated Social Security beneficiaries. With a focus on technological innovation and personalized service, Atento has been revolutionizing the way brands connect with consumers, creating unique experiences.
Job Requirements
To apply, candidates must be at least 18 years old and have completed high school. It is important to have good verbal communication skills, basic computer skills and typing skills. Experience in customer service or the healthcare sector, as well as courses in the field, will be considered an advantage. Candidates who live near the Del Castilho unit will also have an advantage in the process.
Vacancy benefits
The benefits offered include transportation vouchers, meal or food vouchers, medical and dental assistance, daycare assistance, assistance for children with disabilities, life insurance, funeral assistance, discounts on products and gym memberships, as well as an educational partnership program with discounts on free courses, undergraduate, postgraduate, language and even early childhood education. company also has a plan structured career path, offering growth within the organization.
How to apply Atento
To participate in the selection process, interested parties must access Atento's recruitment page by the 20 May 2025, filling in all the information correctly and attaching an updated CV. It is important not to omit previous experience, even if informal, and to accurately inform the level of education and additional courses. The system allows you to apply for other opportunities, but it is best to complete one vacancy at a time.
After submitting, keep an eye on your email and phone, as the recruitment team may contact you to schedule interviews or apply additional tests. Participate in a job vacancy announcement from Atento is the gateway to a career in a solid multinational company, with strong presence in Brazil and worldwide. Take advantage of the chance to work with humanized service in a company that values your development.
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Source: Guppy
