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Atento is offering a unique opportunity for customer service professionals fluent in Spanish. With a starting salary of R$2.500, the position is 100% home office and includes benefits such as healthcare, discounts and a career plan. If you live in São Paulo and are looking for flexibility and stability, check out the requirements and apply!
For those looking to grow professionally without giving up the comfort of working from home, a new opportunity has emerged in the customer service market.
Atento, a globally recognized company providing customer relationship services, is looking for bilingual professionals for customer service with a starting salary of R$2.500,00.
What is striking is that the vacancy is completely remote, offering the chance to work in home office, ideal for those who value flexibility and quality of life.
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In addition to the salary, the company offers a series of benefits and a structured career plan, reflecting its commitment to retaining talent and promoting an environment of continuous growth.
The vacancy and the requirements to apply
According to Atento, the position of bilingual customer service specialist seeks professionals with fluency in Spanish and skills in using social networks.
The vacancy requires the complete high school, although a degree is a differential. In addition, it is requested minimum age of 18 years, previous experience in customer service — especially in a call center — and good communication.
According to information from the company, the candidate must live in São Paulo, as the work equipment must be collected there. South Zone of the capital of São Paulo.
The position is also open for People with Disabilities (PcD), reinforcing the inclusion and diversity policy that the company adopts.
The detailed requirements are:
- Completed high school (graduation is a plus);
- Minimum age of 18 years;
- Fluent or native Spanish (intermediate English is a bonus);
- Experience in customer service;
- Familiarity with social media and digital marketing.
Benefits offered to employees
According to Atento, the benefits package includes advantages that go beyond what is expected. The employee receives home office allowance, which makes the remote experience more comfortable and efficient. In addition, it offers transportation vouchers e food stamp (or meal), life insurance and even funeral assistance.
But the difference lies in the care for the health and well-being of employees, with health and dental plans, discounts at gyms and sports activities, as well as educational partnerships for those who wish to continue qualifying.
This strengthens Atento's purpose of keeping its employees satisfied, motivated and supported for a good quality of life.
Among the benefits, the following stand out:
- Home office allowance;
- Transport voucher and food/meal voucher;
- Life insurance and funeral assistance;
- Health and dental plan;
- Educational partnerships and gym discounts.
Responsibilities of the Customer Service Specialist
The day-to-day work of a customer service specialist is focused on direct contact with the customer. Across chat and voice, the professional offers support to clarify doubts and solve problems.
According to Atento, it is crucial that the candidate has an approach humanized and efficient, focusing on customer satisfaction and in meeting quality metrics.
As principals include:
- Humanized and agile service via chat and voice;
- Daily support for customer queries and problems;
- Monitoring the company's quality metrics.
The ideal profile seeks professionals with empathy and proactivity, who know how to deal with different demands and communicate clearly and efficiently. This combination is what the company defines as essential to maintain the quality of service.
Selection process: five stages
To apply for the position, the interested party must go through a selection process with five stages, which include:
- Registration on the website Attentive;
- Video presentation to assess communication;
- Language test to check fluency in Spanish and English;
- Interview with HR and job managers;
- Hiring.
These steps aim to ensure that the candidate has the necessary preparation to provide excellent service, with attention to customer needs and efficient results.
Why choose Atento?
According to the company, the Atento stands out in the customer service sector with a strong global presence in 17 countries and over 100 service centers.
The organization offers stability and values diversity and respect in your work environment, providing a collaborative culture with opportunities to develop professional skills.
Focusing on technological innovation and customer experience, Atento is looking for professionals committed to offering authentic and meaningful experiences.
To apply, you must access the portal Attentive, fill out the registration with updated data and complete a selection process before submitting a new application.
Did you like this incredible, fully remote customer service job with a competitive salary? Could working from home be the first step towards the stability you're looking for?
LOL seriously, pay attention? You want to pay a pittance for a person who is fluent in 3 languages, that's ridiculous.
Ridiculous, even those who are fluent and have experience will work in a company that pays more but has a lot of demands to enter this company's HR department makes it difficult and loses good qualified employees because it requires many steps when hiring and pays little. It's something to see and change in this company.