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Have you ever imagined working from home with a salary of R$3.319,00? Atento has a vacancy for a Customer Support Specialist, offering flexibility, great benefits and the chance to grow in the market.
Your dream career could be within your reach, and it includes a competitive salary, possibility of working from home and also a series of benefits.
With the job market becoming increasingly competitive, the customer service sector stands out among the most sought-after opportunities, and the position of Support Specialist Service III appears as an excellent opportunity for those who want to work remotely, with autonomy and financial recognition.
However, it is not a common service position, and its requirements and responsibilities indicate that the vacancy is intended for professionals prepared to face technical and analytical challenges.
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According to Atento itself, the company responsible for the offer, the position involves a series of fundamental functions for the proper functioning of its operations.
Hiring is immediate, and the regime is effective, with one additional detail: the salary, although already attractive in the first three months, undergoes a considerable adjustment after this period.
Thus, the professional starts with R$2.821,15 per month, but after the 90-day trial period, this amount increases to R$3.319,00. The working day, completed in business hours Monday to Friday, requires 200 hours per month, and the vacancy is aimed at support professionals with an analytical profile.
Support Specialist Functions
To meet complex demands and ensure a standard of excellence, the Support Specialist Service III must have skills in areas such as Management Information System (MIS), which is the management information system.
This professional needs to deal with data and information that support the sector's operations, a role that requires not only technical skills, but also precision and attention to detail.
Among the main duties is working with databases, daily updates and improving the control panels in the MIS area, ensuring that the company maintains strict control over its operations.
According to Attentive, the specialist must have experience in SQL Server, Oracle, ETLs, Visual Studio, Power BI and Excel (with VBA and Macro), in addition to a solid foundation in data modeling, reports, indicators and process automation.
Knowledge in Kanban and previous experience in operations are desirable criteria, given that the position also requires the professional to be prepared to identify deviations in indicators and improve delivery efficiency.
Another responsibility includes negotiating the scope of reports and tools, where it is necessary to understand the dynamics of the sectors involved, ensuring that each area receives the necessary data and insights.
Qualifications for the position
Selection for the position requires candidates to have training in exact sciences or administration, especially if they are seeking a career that combines data analysis with specialized service.
Furthermore, analytical skills are essential, as the professional will deal daily with reports, graphs and performance dashboards, which must be updated accurately.
According to industry sources, the Attentive values candidates with organizational skills, attention to detail and who know how to work well in a team, ensuring efficient communication between employees and sectors.
Another requirement is experience with process automation. Therefore, the specialist must be able to optimize MIS activities, making better use of employees' time and productivity.
The ability to solve problems quickly is essential, as the position requires decision-making and adaptability, both to deal with unexpected demands and to ensure that all processes are delivered as required and within the stipulated deadline.
Benefits and flexibility in the work regime
The home office vacancy represents an attractive differential for professionals seeking flexibility, especially in São Paulo, a city with a high cost of living and heavy traffic.
A possibility of working from home expands the range of candidates, allowing professionals from other cities and states to also compete for the position, as long as they meet the technical and experience criteria.
In a scenario where remote work has become increasingly valued, this position allows employees to save time and travel resources, optimizing the balance between personal and professional life.
The working day It is from Monday to Friday, with weekends off, which reinforces the flexibility and quality of life of employees.
A Attentive expects the professional to complete the stipulated hours efficiently, meeting the demands of a well-distributed and regular workload.
Selection process at Atento and application date
The selection process is open until November 26, 2024, offering an important window for interested parties to prepare and submit their application with all the requirements.
FOR apply for the Support Specialist III position, candidates must complete a form on the official Atento website, where you can also find additional details about the position and instructions for participating in the selection process.
This step requires the submission of documents, such as an updated CV and proof of experience and qualifications.
This position offers interesting opportunities for those looking to work remotely in a technical and well-paid role. Could this position represent a step forward in your career?
Luciana de Costa Silva
Be careful, this is false advertising!
I want to work
I want to enter
Hello, I would like to know where you got this information from??!