Discover how to work remotely at Effecti as a Technical Support Analyst and enjoy incredible benefits for your professional growth
A effecti has an excellent opportunity for professionals who want to work in home office.
The company, recognized for its innovation in technological solutions, offers a vacancy for Technical support analyst, according to the vagassc website.
This position not only allows you to work remotely, but also provides a dynamic and collaborative environment, ideal for those seeking challenges and professional growth.
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Why choose Effecti?
A effecti stands out in the market for its solutions for companies that provide services to the government.
With a team of more than 160 collaborators, the company seeks talents who share its mission of simplifying processes and improving the customer experience.
If you are looking for a remote work that offers professional appreciation, this vacancy is for you.
Job Responsibilities and Requirements
Como Technical support analyst, you will be responsible for:
- Customer service: Support via email, chat, WhatsApp and telephone, ensuring user satisfaction.
- Process analysis and improvements: Identify and propose improvements to the tool My Effecti and in internal processes.
- Update and monitoring: Keep service data organized and up to date, ensuring efficiency in responding to demands.
- Knowledge in bidding: Keeping up to date with legislation and regulations is essential for adequate support.
Ideal candidates should have experience in customer service, ease with technological tools such as WhatsApp and Google Workspace, and a differential would be knowledge in bids.
Benefits offered by Effecti
A effecti values the well-being of its team and offers benefits that highlight its commitment to the quality of life of its employees:
- Food voucher de R$770,00 on the Flash card.
- Home Office Assistance de R$230,00 on the Flash card.
- Health insurance e dental 100% paid by the company.
- Emotional Health Plan, Life insurance e Pharmacy Discounts.
- Partnership with Open English for learning English.
- Access to coworkings on the Woba Network in Brazil, Argentina, Mexico and Portugal.
- Day Off on the birthday and a Gamer Chair for work.
- Career path for professional development.
Selection process and registration
The selection process for the home office vacancy at Effecti it is composed of:
- REGISTRATION: Registration on the Effecti recruitment platform. To register, CLICK HERE 👈👈
- Screening: Selection of the most aligned resumes.
- Chat with People & Management: Initial interview for cultural assessment.
- Technical Chat: Assessment of practical skills.
- Hiring: Proposal for approved candidates.
A effecti promotes a work environment that values freedom and responsibility, essential for the growth and success of employees.
If you share these values and want to be part of a company that is transforming the market, access the vacancy page and apply by February 15, 2025.
Don't miss this opportunity to join a team that believes in the power of innovation and collaboration.
Good morning Thank you for everything God bless us always every day of our lives Amen
What a great opportunity,
I want it for myself.🤩🤩
Good morning!
Hello good afternoon, how does the work work? I'm interested.