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A pioneering company in remote work in Brazil is hiring for the role of Home Office Customer Service Agent. See the requirements, benefits and how to apply!
Home Agent, the first company in Brazil to operate a Contact Center 100% home office model, has vacancies open for those who want to work remotely as a Customer Service Agent I – CX. opportunity is ideal for those seeking flexibility, quality of life and the chance to work in a company that values a collaborative and modern work environment. See below the requirements, benefits and application process for this job vacancy that is moving the market.
Home office job vacancies: Customer Service Agent
The Customer Service Agent function offered by Home Agent has the following features: main focus is customer service, ensuring problem resolution and consumer satisfaction. The company seeks professionals who are motivated to work remotely, with the ability to deal with the public and offer excellent service.
Among the main activities, the agent will be responsible for receiving and responding to customer requests, in addition to providing technical support and clarifying doubts. The work is carried out in a completely remote, enabling employees to perform their duties anywhere in Brazil, as long as meet the minimum infrastructure requirements for home office, such as a stable internet connection and a quiet environment to work.
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Requirements to apply
To apply for the position of Customer Service Agent I at Home Agent, candidates need to meet some criteria. Although the company seeks dedicated professionals who want to grow in the customer service area, a high level of education is not required. Check out the main requirements for the position below:
- Complete high school;
- Previous experience in customer service, preferably in similar positions;
- Ease of use with technology and remote service tools;
- Excellent verbal and written communication;
- Ability to deal with customers, offering quick and efficient solutions;
- Availability to work from Monday to Saturday, with 6 to 8 hour shifts, depending on the schedule.
Furthermore, a differentiator for candidates is experience with customer service via chat, email or telephone in other companies, as well as familiarity with the use of digital platforms. for remote work.
How to apply for Home Agent jobs
Interested in applying for the home office jobs Home Agent must access the company's official recruitment portal. The selection process is simple and can be completed 100% online, ensuring practicality for candidates from any region of Brazil.
Step by step for registration:
- Access the Home Agent recruitment website;
- Register on the Gupy platform, filling in your personal and professional details;
- Attach your updated resume, highlighting your previous experience in customer service and other skills that may be relevant to the position;
- Answer the platform's questions, which help the company to better understand each candidate's profile;
After registration, selected candidates will go through a CV analysis and remote interviews to assess technical and behavioral skills. Home Agent prioritizes a transparent and agile process, ensuring a positive experience for everyone involved.
Benefits offered in Home Agent's home office job vacancies
Home Agent not only offers the convenience of working from home, but also provides a number of benefits that make this vacancy even more attractive. Among the main ones, the following stand out:
- food stamps: Help with the cost of daily meals;
- Transportation vouchers: In cases where occasional travel is necessary;
- dental plan: Coverage for oral health care;
- Life insurance: For greater employee safety;
- Telemedicine: Easy access to healthcare with remote care;
- On-site restaurant (when applicable in face-to-face visits);
- free parking (also in cases of company visits);
- Access to Wellhub: Benefits platform focused on employee well-being.
These benefits demonstrate Home Agent's commitment to the quality of life of its employees, valuing physical and mental well-being, in addition to ensuring a complete support structure.
Eu sou moçambicana poderia candidatar-me a vaga para home Office no brasil?