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Mid-level job opportunity for those who want to enter the job market with professional training
The National Commercial Apprenticeship Service of Rio Grande do Norte (Senac-RN) has launched a new selection process for fill more than 400 vacancies in the customer service area. Focused on professional training and employability, this selection is a excellent opportunity for those seeking employment in the job market. The process is part of Senac's initiatives to promote the training and improvement of professionals in the state, according to the Tribuna do Norte website.
Vacancies and profiles sought
The vacancies offered by Senac-RN are focused on the customer service sector, one of the most dynamic and important for various industries, especially in the trade and service sectors. The most sought-after profiles include:
- Telemarketing operators;
- Customer service agents;
- SAC (Customer Service) Assistants;
- Receptionists.
Candidates who wish to apply for the vacancies need to have communication skills, Good interpersonal relationships and basic computer knowledge. Additionally, we bring It is necessary to have completed high school, a common requirement for most positions offered.
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Professional training
The difference in this selection process is the emphasis that Senac-RN places on the training of candidates. Those approved will have the opportunity to participate in qualification courses offered by the institution itself, which is a reference in professional education in Brazil. These courses are aimed at developing essential skills in customer service, such as communication techniques, negotiation, conflict resolution and the use of digital tools, in addition to a practical approach focused on the needs of the current market.
This training is seen as an important step towards employability, as the market values qualified professionals who are prepared to work in dynamic and challenging environments.
How to participate in the job vacancy offer
The selection process for more than 400 job openings at Teleperformance, carried out in partnership with Senac RN, will take place from fully in-person form. On October 1st, from 8 am to 14 pm, interested candidates must appear at the auditorium of the Senac RN Technical School, located at Rua São Tomé, 444, Cidade Alta.
To participate, it is necessary to present an updated CV, which can be delivered in both digital and printed format. This initiative, promoted by the Senac RN Careers Center, offers a great opportunity for those who want to work in customer service.
Benefits of working in customer service
Working in customer service offers a series of benefits both for those starting their careers and for professionals looking for new challenges. Among the main advantages are the possibility of developing interpersonal skills, the opportunity to work in different sectors and the chance to grow professionally within the company. Companies that hire for this type of position often offer a career plan, which allows employees to move up to positions of greater responsibility over time.
Furthermore, customer service is an area that continues to grow, especially with the increase in digital interactions and the advancement of e-commerce. The demand for qualified professionals in this area is constant, which guarantees good employment prospects for those who invest in training.
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