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Unimed, one of the largest healthcare cooperatives in Brazil, has an unmissable opportunity for a customer service assistant. With attractive benefits, part-time hours, and an environment that values diversity and inclusion, this is your chance to advance your career at a renowned company.
In an increasingly competitive job market, finding an opportunity that combines professional development, attractive benefits and a welcoming work environment is the desire of many.
Unimed, one of the largest healthcare cooperatives in Brazil, is offering a customer service assistant position, providing exactly that ideal combination.
Opportunity at Unimed
With more than 50 years of history, the Unimed has established itself as a reference in health services in the country.
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The cooperative is recognized not only for its excellent customer service, but also for the care and appreciation it gives its employees.
The customer service assistant position is for on-site employment, with permanent hiring, and offers a working day from 8 am to 14 pm, ideal for those looking to balance professional and personal life.
Main responsibilities of the position
The hired professional will play an essential role in ensuring the satisfaction of Unimed's customers. The main responsibilities include:
- Customer service: provide in-person and back-office support, clarifying doubts about contracted coverage, authorizations, cancellations, registration changes, refunds and scheduling.
- Demand management: constantly monitor customer requests, ensuring compliance with deadlines and delivery of appropriate solutions.
- Interaction with the provider network: maintain efficient communication with Unimed service providers, ensuring that customer needs are met in accordance with the cooperative's standards.
- Deadline monitoring: ensure that all requests are processed quickly, maintaining transparent communication with applicants.
Requirements and desired skills
To apply for the position, it is important that the professional meets some requirements and has specific skills:
- Computer knowledge: familiarity with tools such as text editors, spreadsheets, presentations, email and internet browsing.
- Good communication: Communication skills are essential for customer service and interacting with other departments in the company.
Benefits and compensation
Unimed offers a benefits package that aims to guarantee the quality of life and well-being of its employees:
- Pay: R$1.728,05.
- Meal/Food voucher: R$638,00.
- Daycare assistance and education assistance: support for employees with children and those seeking qualifications.
- transportation vouchers: makes it easier to get to work.
- Gym platform: encouraging health and physical well-being.
- Health and dental plan: available to employees residing in Greater Florianópolis.
- Career plan, positions and salaries: growth opportunities within the company.
- Birthday month off: benefit to celebrate the date in a special way.
Inclusive culture and diversity at Unimed
Unimed stands out for promoting a work environment where diversity and inclusion are valued.
The cooperative adopts practices of equal opportunities and respect, regardless of gender, sexual orientation, race, religion or disability. This inclusive culture contributes to a more welcoming and diverse work environment.
Selective Process
The selection process for the customer service assistant position at Unimed is structured in stages that aim to identify candidates most aligned with the cooperative's values and objectives:
- REGISTRATION: Candidates must complete an application form on the official Unimed website.
- Behavioral testing: assessment of the candidates’ profile and their interaction skills in the workplace.
- Interview: discussion of candidates' experiences and qualifications.
- Hiring: successful candidates will be hired for the position.
How to apply
Those interested in the vacancy should access the official website Unimed and fill out the application form, ensuring that all information is up to date and correct. It is important to pay attention to the deadlines and stages of the selection process.
the wave of assistant Customer service at Unimed represents an excellent opportunity for professionals seeking development in a renowned healthcare cooperative that values inclusion, well-being and growth of its employees.
With an attractive benefits package and a welcoming work environment, Unimed reaffirms its commitment to excellence and the appreciation of its team.
Have you ever thought about being part of a team that values diversity and offers real opportunities for professional growth?
