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New selection process at Vale: Mining company Vale offers new job vacancy for candidates with secondary education. Don't miss this opportunity to work at Vale in 2025.
Vale Mining, one of the largest mining companies in the world, has announced a new job opening for the position of Customer Service Representative in Rio de Janeiro. The new selection process at Vale offers an opportunity that is primarily aimed at women and offers several benefits. The vacancies at Vale are a great opportunity for those seeking professional growth and excellent salaries.
Find out what is needed to fill the job vacancy offered in Vale's selection process
Those interested in vacancies at Vale should have completed high school and experience in customer service. It is desirable, but not mandatory, that candidates for the job vacancy at Mineradora Vale have knowledge of Pensions or investments, knowledge of the Office Package, and experience in Call Center Service.
Those approved for vacancies at Vale will be responsible for providing active and receptive services to participants, monitoring, in partnership with other technical areas, the resolution of issues raised, being responsible for feedback to participants, carrying out administrative activities that are within their scope and related to the Relationship Center's service processes.
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They must also manage participants’ expectations, educating them about products, services and processes to ensure their understanding and maximization of value. They also respond to participants’ concerns, providing clear information about deadlines, procedures and solutions.
Those approved in the Vale selection process for the job vacancy must also carry out self-training with the materials offered, carry out campaigns, research and social security consultancy, attract new participants, make referrals and publicize current plans, propose improvements to service scripts as necessary.
Find out how to participate in the selection process at Vale
Those who have the profile for the job vacancy at Mineradora Vale and wish to be part of the company's cultural transformation must access the careers website. It is important to mention that the company is on a journey of transformation, seeking to become a more diverse, equitable and inclusive company.
Furthermore, Vale Mining believes that progress in gender equality contributes to the development of a better future for everyone. The company seeks to increase the representation of all women: black, white, of any gender identity and sexual orientation, or who have some type of disability.
The mining company understands that initiatives focused on exclusive vacancies at Vale contribute to advances in the development of an environment that is even more collaborative, innovative and attractive to new talent. Therefore, in various actions and selection processes, it values the participation of all the different profiles of candidates, in the various dimensions of groups that make up the Diversity, Inclusion and Equity agenda.
Main benefits offered by Mineradora Vale
In addition to an inclusive and welcoming work environment, Mineradora Vale offers all its employees a complete benefits package that includes:
- Wellbeing Program;
- Reimbursement for daycare or babysitting allowance for employees;
- Encouraging physical activity – Wellhub (Gympass);
- Food allowance;
- Extra food allowance for Christmas;
- Advantages Club;
- PASA – Health plans for employees’ family members or for the employee themselves, in the event of retirement or dismissal;
- Private Pension;
- PLR – Profit Sharing Program;
- Chartered transport or transport voucher;
- Medical and Hospital, Dental, pharmacological assistance and vaccines to prevent infectious diseases;
- Group life insurance;
- Support – Assistance Program for Employees and their dependents;
- Funeral assistance;
- Meal voucher or Meals at work granted in industrial restaurants.
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Good night!
Very low salary for the risk involved