Find your opportunity as a Full IT Operations and Support Assistant at Brasilcap, a solid company of the BB Seguros Group, and gain a complete package of benefits and professional growth.
The selection process for Brasilcap job openings consists of several detailed and organized stages to ensure that the candidate has a clear overview of their journey. The first step is to submit an updated resume, which will be carefully evaluated to align the candidate's skills and experience with the needs of the position. If the profile is compatible, the next stage involves practical tests related to the area of information technology, focusing on user service, maintenance of IT resources and other activities described in the position. These tests are essential to identify technical skills and problem-solving ability.
In the next stage, successful candidates will participate in an in-person or virtual interview with the responsible managers. This will explore previous professional experience, proactivity and communication skills. Dynamics will be applied to assess interpersonal relationships and teamwork skills, as Brasilcap values professionals who stand out both for their technical performance and for their alignment with the company's values.
Full IT Operations and Support Assistant – Rio de Janeiro
The IT Operations and Support Assistant position at Brasilcap is aimed at professionals who are looking to work in a dynamic and technological environment. The professional will be responsible for responding to service requests, configuring equipment such as notebooks, iPads and iPhones, and preparing environments for meetings that require IT resources. The routine also involves corrective and preventive maintenance of devices, monitoring technical assistance and managing printers, ensuring the operability of users' work tools.
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The assistant will play a crucial role in the development and standardization of hardware and software installation and configuration procedures, contributing to the continuity of operations and minimizing failures. The work includes production routines, ensuring the exchange of files with partners and the efficiency of the company's internal processes.
About a company
Brasilcap is one of the leading capitalization companies in Brazil, part of the prestigious BB Seguros Group. With over 25 years of experience in the market, the company is recognized for its financial solidity and for offering affordable savings and investment solutions, promoting security and stability for its customers. Its headquarters in Rio de Janeiro has a modern structure aligned with technological innovations, reflecting its commitment to operational excellence.
Brasilcap values its employees by offering an inclusive work environment and ongoing development opportunities. The company encourages professional development by offering courses, training, and wellness programs. Working at Brasilcap means being part of an organization that invests in both the growth of its employees and its positive impact on society.
Job Requirements
- Higher education in progress in Information Systems, Computer Science or related areas;
- Previous experience in the role and similar activities and knowledge of Workload Zena or similar tools;
- Experience with installing and configuring hardware, software and skills in providing customer service, both in person and remotely, and knowledge of Service Desk and Inventory tools;
- Technical English (desirable).
Vacancy benefits
The Brazilcap offers a complete benefit packages for its employees, including medical and dental care, daycare assistance, Christmas basket, massage therapy, profit sharing, private pension, life insurance, food vouchers, meal vouchers and transportation vouchers. These benefits reflect the company's care in providing quality of life and financial security to its employees.
How to apply
Those interested in participating in the selection process must access the job vacancies portal Brasilcap official website or send your updated resume to the company's recruitment email. It is important that the document highlights your professional experience and qualifications that are aligned with the job requirements.
After submitting your resume, the candidate should wait for the Human Resources team to contact you, who will provide information on the next steps. To increase your chances, make sure your resume is well structured, emphasizing technical skills and relevant experience.