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Opportunity for technology professionals: Elgin seeks Full Support Analyst to strengthen its team
Elgin, a Brazilian company with over 70 years of tradition and innovation, is job opportunity open for the position of Full Support Analyst. This is an excellent opportunity for technology professionals seeking career development in a company recognized for the quality of its products and services.
The job vacancy is for the company's unit located in São Paulo – SP, and applications remain open until May 27, 2025.
Requirements for the position of Full Support Analyst
To secure the job opening for Full Support Analyst, it is essential to have completed higher education and experience with electronic tax systems.
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The professional must have an understanding of how systems connected via WebService work, be able to analyze technical logs generated by invoice issuers and master concepts of network topology and systems connected to the internet.
Additionally, Elgin is looking for a Full Support Analyst with the ability to perform approval tasks, such as installing and reinstalling software, as well as updating drivers.
Technical interpretation and the ability to correlate evidence are essential to identify problems and propose effective solutions.
Responsibilities of the Senior Support Analyst
The Full Support Analyst at Elgin will have a strategic role. He/she will work directly with partners and resellers, supporting the commercial area in prospecting and maintaining relationships.
Responsibilities include second-level technical support, resolution of more complex calls and support in system approvals.
In addition, the professional will be responsible for managing the service queue, ensuring quality and meeting deadlines. He or she will also be responsible for producing technical materials and providing occasional training for partners and resellers.
Elgin values initiative and clarity in communication, essential qualities for anyone occupying the role of Full Support Analyst.
Benefits offered by Elgin
The job vacancy for Full Support Analyst offers a series of benefits that demonstrate Elgin's care for its employees.
The package includes meal vouchers, a health plan that extends to dependents, an optional dental plan, life insurance and access to the Total Pass program, focused on well-being and quality of life.
These benefits reinforce Elgin's commitment to creating a healthy and motivating work environment, ideal for the personal and professional development of its talents.
How to apply for the job vacancy?
Those interested in the job vacancy for Full Support Analyst must apply by May 27, 2025.
REGISTER HERE: https://sejaelgin.gupy.io/jobs/8888331?jobBoardSource=gupy_public_page
The selection process will be conducted in a transparent and objective manner, seeking the professional who best fits the demands of the role and Elgin's values.
Applications can be made directly through the company's official recruitment channels.
Job vacancy location
The job opportunity as a Full Support Analyst is located in the city of São Paulo – SP, where Elgin maintains important operations focused on commercial automation, technology and customer service.
About Elgin
Elgin began its journey in the Brazilian market with the production of sewing machines. Over the years, it diversified its activities and is now present in several segments, such as commercial automation, solar energy, air conditioning, telephony, lighting, IT, security, among others.
Recognized for the quality of its products and its constant search for innovation, Elgin stands out not only for its diversified line, but also for its commitment to the customer and the development of efficient solutions.
By opening a job vacancy such as that of Full Support Analyst, the company reaffirms its role as a reference in technology and as an employer that values its professionals.
