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Financial impact of cargo damage and the relevance of technology
Brazil's logistics sector faces a major challenge: compensation for damage to cargo reached R$2,4 billion in 2023. This number, which represents a significant portion of the R$207,2 billion paid in insurance compensation ( excluding supplementary healthcare), highlights the urgency of effective strategies to mitigate losses. In this context, technology emerges as a crucial tool, not only identifying those responsible for damage, but also enabling preventive actions through more resistant packaging and rigorous monitoring.
The relationship between the amount collected from transport insurance, which totaled R$4,6 billion, and the amount allocated to reimbursement of claims, reveals a loss dynamic that severely affects the sector. This reality imposes the need for innovative solutions to reverse the damage caused during logistics operations.
Technology as an ally in reducing claims
AHM Solution, a renowned company in the field of logistics, points to technology as a strategic ally in the fight against cargo accidents. Afonso Moreira, CEO of the company, highlights the importance of continuous monitoring of merchandise handling conditions. This monitoring allows not only to identify failures or accidents in real time, but also to adopt proactive corrective measures.
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Among the technological innovations highlighted by Moreira are the impact recorders, advanced devices fixed directly to the load. These instruments provide valuable data on possible shocks or tipping, safeguarding the integrity of the goods. Shocklog, for example, is one of these devices, capable of sending records via satellite, allowing corrective actions to be implemented promptly, even before final delivery of the product.
Another innovative solution are impact indicators, adhesive labels that signal excessive shocks by changing color. This technology was adopted by a metallurgical industry in São Paulo, leading to a substantial review of the packaging and transportation practices of its exothermic gloves, after it was discovered that vibrations during transportation were the cause of frequent breakdowns.
Strategic partnerships for integrated solutions
AHM Solution, in collaboration with SmartSize, a consultancy specializing in industrial packaging, demonstrates how strategic partnerships can lead to significant improvements in the sector. SmartSize, under the direction of Aelton Tomé, was crucial in identifying the causes of damage and implementing integrated solutions, which range from packaging quality to safe storage and transportation of products.
The case of the metallurgical industry illustrates well the effectiveness of these integrated solutions. After accurately diagnosing the problems and implementing the necessary corrections, it was possible to minimize the occurrence of damages, thus optimizing the entire logistics chain, from production to delivery to the end customer.
The scenario of cargo damage and corresponding compensation in Brazil points to a significant challenge for the transport and logistics sector. However, with the strategic use of technology and the formation of effective partnerships, it is possible to transform this scenario, reducing claims and ensuring the integrity of cargo at all stages of the logistics process. AHM Solution and SmartSize are examples of how innovation and collaboration can lead to a safer and more efficient future for the logistics sector. More information about these solutions can be found on the AHM Solution website.
Source: André Sales.
