How about working at TIM? The company has a job opening for people to work 100% from home, earning an attractive salary + benefits!
This Tuesday (22/10), Tim, one of the largest telecommunications operators in Brazil, is job opportunity is open for the position of Relationship Consultant, with an excellent opportunity to work from home. The company, which has stood out for its innovation and commitment to quality customer service, offers a unique opportunity for professionals who want to be part of a dynamic environment full of benefits. Applications are open until November 25th.
Requirements required by TIM
Candidates interested in this job opportunity home office must meet some important prerequisites for the role.
You must have completed high school and previous experience in customer service.
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Tim particularly values those who have already worked in critical customer service channels, which can be a significant differentiator during the selection process.
Furthermore, computer proficiency, especially in the Office package, is essential for carrying out day-to-day activities, requiring at least an intermediate level of knowledge of these tools.
The ability to handle simple calculations is also expected, as the work may require solving questions involving basic mathematics.
Responsibilities of the Relationship Consultant
the role of Relationship Consultant is extremely important at TIM, being responsible for ensuring a positive experience for customers, both external and internal.
The work involves interpreting and resolving complaints, with the aim of changing the customer's perception and ensuring their satisfaction.
This process requires a careful analysis of the causes of complaints, seeking solutions that address the root of the problem.
Another fundamental point is clarity and objectivity when formalizing services, so that the customer clearly understands the responses and actions taken by the company.
Furthermore, the consultant must work to ensure that each customer has a satisfactory journey throughout their interaction with Tim, which is essential for the constant improvement of the services provided and for strengthening the operator's image in the market.
The focus will always be on quickly and efficiently resolving issues. demands, ensuring a good satisfaction rating.
Benefits offered by TIM
Tim also stands out for the benefits offered to its collaborators.
These include medical and dental assistance, with coverage that can be extended to legal dependents, which provides greater security for the employee's entire family.
The company offers a cell phone with unlimited internet, something that makes daily work easier and, at the same time, provides personal benefits.
The online English course is another highlight, and it is also possible to extend this training to a family member or friend, reinforcing Tim's commitment to the personal and professional development of its employees.
The company also has a profit sharing program, valuing the commitment of its professionals.
For parents, there is daycare assistance, and Tim also offers “My first benefit”, financial support aimed at children up to two years of age.
In addition, the employee will be entitled to “Happy Day”, a special day off in the month of their birthday, reinforcing the company's policy of promoting quality of life and balance between work and personal life.
Open Applications
Applications for the position of Relationship Consultant can be submitted until November 25th.
The role will be performed from home, which provides greater flexibility and convenience for professionals, allowing them to carry out their activities from anywhere with an internet connection.
Are you interested? Click here and apply now for the job vacancy at TIM!
This job opening at TIM is a unique opportunity for those who want to grow in one of the largest telecommunications companies in the country, in addition to having a benefits and support structure that encourages the continuous development and well-being of its employees.
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