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Opportunity for those seeking remote work in an innovative company. Competitive salary, R$1.000,00 food voucher, R$150,00 home office allowance and exclusive benefits. Applications open!
If you are looking for jobs in the customer service sector and want to work remotely in an innovative company, this could be the perfect opportunity! Simple Dental, a leader in the dental software market, has a job vacancy announcement open to Support analyst, offering an attractive benefits package and complete equipment for remote work.
The company is looking for proactive professionals with communication skills to provide support to customers and ensure the best experience with the platform. Simples Dental offers a dynamic, collaborative and constantly growing environment, being an excellent option for those who want to evolve professionally within the technology sector.
Simple Dental Selection Process
O selective process for the vacancy of Support analyst at Simples Dental it is divided into five stages, ensuring that the selected professionals have the right profile to join the team. See how the selection will be:
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REGISTRATION – The candidate must fill out an online form and send an updated CV.
Technical Test – Application of a test to assess specific knowledge in the area of customer support.
HR Interview – Analysis of the behavioral profile and alignment with the company culture.
Leadership Interview – Technical assessment and analysis of communication and problem-solving skills.
Hiring – If approved, the professional will receive a formal proposal and begin the process of integration into the team.
During the selection process, candidates will be assessed based on their experience, communication skills, analytical skills and mastery of digital tools. The company is looking for professionals who are eager to learn and develop within an innovative and technological environment.
Support Analyst – Home Office
O Support analyst will be the main point of contact between the company and customers, ensuring efficient and personalized service to resolve queries and assist in using the platform.
The main responsibilities of the position include:
- Customer service via email, chat and phone, resolving doubts about dental software.
- Creating and updating FAQs, ensuring that customers have access to quick and effective responses.
- Team collaboration, working with the Sales, Customer Success, Billing and Development sectors.
- Monitoring performance indicators, seeking continuous improvements in the user experience.
- Suggest optimizations on the platform, identifying customer needs and suggesting adjustments to internal processes.
The vacancy allows remote work, with equipment provided by the company, ensuring more comfort and efficiency for the employee.
About Simples Dental
A Simple Dental is one of the main startups in Brazil in the dental software segment, offering digital solutions for more than 12 thousand clinics and offices. The company is part of the Henry Schein Group, a world leader in the dental sector, ensuring solidity and growth opportunities for its employees.
With a dynamic and innovative work environment, Simples Dental values diversity and encourages the professional development of its employees. The company invests in training, educational support and incentives to ensure a highly qualified and engaged team.
In addition to accelerated growth in the market, the company has a strong commitment to innovation and continuous improvement of processes, always ensuring excellent service for its customers.
Job requirements
📌 Empathy and communication skills for customer service.
📌 Organization and proactivity to manage demands and tasks.
📌 Experience with technical support or customer service.
📌 Knowledge of SaaS tools, Google Workspace and digital service platforms.
📌 Willingness to learn and grow within the company.
Vacancy benefits
Simples Dental employees have access to a complete benefits package, including food voucher of R$1.000,00 e home office assistance of R$150,00 to cover internet and work structure expenses. The company also offers Unimed health plan, dental insurance, book reimbursement, agreements with gyms and therapies, as well as extended maternity and paternity leave.
Other differences include free english classes, access to coworking spaces of the Woba Network, day off on birthday and supply of complete equipment to ensure the best remote work experience.
How to apply?
Those interested in Home Office Support Analyst vacancy at Simples Dental must register as soon as possible, filling out the form available on the company's website.
After registration, candidates will go through the structured selection process, which includes technical tests, interviews and behavioral assessments. The company values committed professionals who have an affinity with the organizational culture, ensuring a collaborative and innovative work environment.
If you want to act in a leading company in dental market, with remote work, exclusive benefits and great growth opportunities, this could be the ideal opportunity for your career!
SECURE YOUR SPOT BY CLICKING HERE!
Source: Guppy
The vacancies are already closed! Send me an office man for Rio Grande do Sul
Are there any vacancies for home office in Campo Grande MS?
I would like to know if there is a home office vacancy that does not require experience in technology, Gravataí RS