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With a salary of R$2.650, a stipend of R$2.400,00 and several other benefits, this Aurum job opening to work from home is a great opportunity. Check out the details and apply!
If you dream of working from home with an attractive salary and a complete benefits package, Aurum has an opportunity that could be perfect for you. The company, a reference in the legal software market, has a home office position open for the position of Customer Analyst. And there's more: in addition to the salary of R$2.650, Aurum offers a stipend of R$2.400,00 and also provides a notebook so that you can work remotely in complete comfort. Want to know more about this home office position that provides a notebook? Check out all the details below.
Home office job duties at Aurum
Based in Santa Catarina, Aurum is expanding its team and is looking for professionals from all over Brazil who want to be part of a company recognized as one of the best places to work. The Customer Analyst at Aurum will have the important mission of ensuring that customers are fully satisfied with the services offered, especially with the Astrea platform. This includes monitoring the customer experience, mapping their needs and acting as a link between internal teams and users, promoting continuous improvements.
You will be responsible for providing strategic consulting services, helping clients get the most out of the product in their daily routines. Another important aspect is managing conflicts and crises, always seeking to mitigate impacts and maintain trust in the company. If you enjoy challenges and are passionate about providing quality service, this home office position offers the opportunity to be part of a team that values excellence and innovation.
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Who can apply for this home office position?
To apply for the home office position that provides notebooks at Aurum, you must be studying or have completed higher education in areas such as Administration, Law, International Relations or similar. In addition, it is important to have experience in CS Ongoing and skills in data analysis and CX metrics.
The company also values skills such as good communication, time management and task prioritization. And if you already have experience with tech touch strategies or experience in the legal market, this can be an important differentiator in the selection process.
Another point that can make your candidacy stand out is your knowledge of platforms such as SenseData and Reclame Aqui. If you have worked with customer service via WhatsApp or have SLA management skills, your chances of standing out will increase even more.
Benefits offered by the company
In addition to the possibility of working from home, Aurum offers an impressive benefits package. Employees can count on a R$1.000 monthly food or meal voucher, R$120,00 home office allowance, and a nationwide health and dental plan.
Another exclusive benefit is the job placement allowance, which provides R$2.400,00 to help you set up a comfortable space at home. And there's more: the company also offers Gympass, free psychological and nutritional consultations, and PLR that can amount to two extra salaries.
For those who value moments of rest, Aurum offers Relax Week, which guarantees time off between Christmas and New Year's, and a day off on their birthday. In addition, employees also participate in development programs, celebratory activities and have a culture of continuous feedback.
How to participate in the selection process?
Are you interested in this home office position that provides a notebook? Applications are open until January 13, 2025 and can be made through the official Aurum website, at the link below.
The selection process includes steps such as registration, interviews with HR and leadership, and final hiring. Aurum seeks professionals who are aligned with its culture and want to make a difference in customer service.
Why choose Aurum?
Aurum is not only a well-established company in the legal software market, but also a place that values the development and well-being of its employees. Recognized as one of the best companies to work for in Santa Catarina and Brazil, Aurum offers a dynamic and collaborative work environment.
With a culture of transparency and a focus on personal and professional growth, the company invests in development programs such as Aurum Talks and development guilds. If you are looking for an opportunity to grow in a supportive environment, this work-from-home position is an excellent choice.
Very good, great news about jobs for the unemployed people who need to fight and earn their living.
It's very good, I want to try to join you there.
Excellent