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Customer Service Assistant – Digital Reception at Sicredi in Medianeira/PR with exclusive salary and benefits!
Looking jobs in the digital service area? Sicredi is hiring a Customer Service Assistant to work in the Digital Reception of its Members in Medianeira, PR. The company offers an attractive benefits package and opportunities for growth.
Sicredi selection process
The selection process for this job opportunity It consists of different stages, ensuring that the candidate is aligned with the requirements of the role and the company culture. The first stage consists of registering the candidate, where a detailed curriculum analysis will be carried out. After this phase, candidates are invited to a virtual chat, allowing the company to better understand each candidate's profile and professional experiences.
In the third stage, candidates undergo a more in-depth interview with a representative from Sicredi's recruitment team. Here, their communication skills, problem-solving skills, and ability to handle digital customer service will be assessed. Finally, those selected enter the company's Talent Bank and, if they meet expectations, are hired for the position.
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Customer Service Assistant – Medianeira/PR
The Customer Service Assistant position is aimed at professionals who are comfortable with digital communication and customer service. The professional will be responsible for providing customer service via WhatsApp Enterprise, answering questions about products and services, and guiding members in the use of Sicredi's digital channels. In addition, the position involves administrative and operational processes related to the customer service area.
About Sicredi
Sicredi is the first Cooperative Financial Institution in Brazil, with over 120 years of history. The company has over 45 employees and seeks to transform society through financial inclusion and cooperativism. With an innovative structure and focused on valuing its talents, Sicredi was elected the Best Company to Work for in Brazil in 2024 by the GPTW ranking.
The institution operates throughout the country and has a strong digital presence, constantly investing in technology to improve the experience of its members. As a cooperative, Sicredi seeks not only financial growth, but also the social development of the regions where it is present.
Job requirements
To apply for this job opportunity, the candidate must meet the following requirements:
- Completed or ongoing higher education;
- Good communication and negotiation skills;
- ANBIMA CPA10 or CPA20 certification (differential);
- Knowledge of financial products and services (differential);
- Skills with technology and Office Package;
- Experience in customer service.
Vacancy benefits
Sicredi offers a complete benefits package for its employees, ensuring well-being and quality of life:
- Food or meal allowance;
- Special child allowance;
- Daycare/nanny assistance;
- Additional service time;
- Funeral assistance included in life insurance;
- Complementary remuneration in cases of absence from INSS;
- Life insurance;
- Health and dental plan;
- Gympass and Telemedicine;
- Postgraduate assistance and external courses;
- Birthday time off and annual gifts;
- Benefits of Sicredi products and services.
How to apply for Sicredi
If you wish to participate in job vacancy announcement, apply through Sicredi's official website. Before completing your application, check that your resume is up to date and prepare for the mandatory presentation video step.
During the selection process, all communications will be made by email or phone. Make sure your contact details are correct and check your inbox and spam folder. If you receive negative feedback, don't be discouraged! Sicredi has several open opportunities, and your profile may fit into future selections.
CLICK HERE AND SECURE YOUR SPOT
Source: Guppy
