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Have you ever thought about working from home only in the afternoon? Fretadão has a part-time vacancy for a Customer Service Analyst. Check out how to apply and take advantage of this excellent opportunity!
When it comes to the customer service market, especially in the urban mobility environment, many opportunities stand out for offering the ability to work from home. Now, a new part-time vacancy for the position of Customer Service Analyst I (CX) at Chartered is open. This is a unique opportunity to work from home only in the afternoons in a dynamic environment, with a strong corporate culture and a commitment to innovation in the sector.
Find out what you need to do to apply for the part-time, work-from-home position
The opportunity to work from home only in the afternoon in the role of Customer Service Analyst at Chartered requires specific skills and experiences. These include high school completion, however, a degree in progress or completed is a differential.
It is required Previous experience in Customer Service via Chat, mastery of written communication and ability to solve problems quickly. Knowledge of the Office Package is essential for managing information and reports.
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In addition to these requirements, the company values candidates who have already worked in startups, are familiar with the Zendesk platform and have previous experience working from home, which makes it easier to adapt to the remote work model.
Those approved for the part-time position will have the opportunity to develop in different activities, contributing to the continuous development of the user experience.
Key responsibilities include responding to customer queries and resolving issues using chat, email and phone, maintaining and updating passenger information such as route and address changes, and more.
The selection process for filling the part-time position takes place online
The selection process at Fretadão is well structured and has several stages that help the company select candidates who are aligned with the company's culture and values.
- Initial Registration: Sending resume and basic information;
- Screening: Profile analysis to check alignment with the opportunity;
- Initial Interview: Conversation to get to know the candidate and their background;
- Fretadão Tests: Specific assessments to validate skills;
- Final Interview: Detailed discussion about the position and expectations;
- Proposal Letter: Formalization of the offer.
This structure allows the candidate to have a clear vision of what to expect and allows the company to get to know each person in depth before bringing them on board.
Working from home only in the afternoon at Fretadão means being part of a company that not only transforms corporate mobility, but also invests in the growth of its employees.
Benefits
One of the great attractions of this opportunity to work from home only in the afternoon is the benefits package offered. Unlike many companies, Fretadão goes beyond the basics and provides advantages that encourage the quality of life and well-being of its employees:
- Flex Food of R$892,50 per month: For food;
- Home Office and Coworking Spaces: You can work from wherever you want and also access offices in the WeWork network;
- Mobility Card and Transport Voucher: Facilitating travel whenever necessary;
- Health and Dental Plans: Offered by Sul América;
- No Dress Code: Total freedom to dress however you feel most comfortable.
There are also extra benefits such as birthday day off, salary advance, payroll loan, pharmacy benefit and exclusive partnerships with gyms, therapy platforms (Vittude) and English learning.
These benefits reflect Fretadão's commitment to valuing its employees, promoting an environment where professional development is prioritized along with quality of life.
Good morning, I would like to participate.
Good morning, where can I participate in the selection process?
I'm interested