The Human Resources sector is transforming: from HR 1.0 to the revolutionary HR 5.0
In today's era, it is no longer enough for HR to limit itself to just administrative functions. The evolution of technology and changes in the world of work have brought a complete reinvention to the Human Resources sector. The traditional HR 1.0, once focused on bureaucratic tasks, has given way to an increasingly technological and people-oriented department.
An eye on the past: the transformation of HR over the years
The first iterations of HR were focused on processes such as hiring and dismissal. But with evolution came the phases of HR 2.0 and 3.0, bringing a focus on career development and the integration of management tools. HR 4.0 marked the era of technology, where digital tools became crucial to the department's efficiency. Now, with HR 5.0, the focus turns to the balance between technology and human well-being, placing the employee at the center of all actions.
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Emerging trends for HR in 2024
- All In One Technology: Investing in software that centralizes HR processes is vital. These tools offer agility, simplicity and the ability to make more assertive decisions.
- Artificial Intelligence (AI): With 81% of HR leaders already exploring AI solutions, according to Gartner, the potential of this technology to transform data efficiency and accuracy in the sector is clear.
- Digital HR and Emotional Salary: With digitalization advancing, HR has the responsibility to meet employees' new expectations, seeking flexibility and benefits that go beyond salary.
- Telecommuting: The Covid-19 pandemic has changed work paradigms. Home office has gained strength, and HR needs to be able to manage this new reality.
- Performance evaluation: Continuous feedback is vital. They offer employees an opportunity for continuous growth and alignment with the company's objectives.
- training programs: After assessments, HR must offer training that meets the needs of employees, investing in their talents.
- Data privacy (Cybersecurity): Protecting data is essential. With constant threats, HR needs to ensure that information is secure and in compliance with regulations such as LGPD.
Technology presents itself as an ally of the sector, solidifying the concept of HR 5.0. However, when choosing solutions or software, it is imperative to consider the company's needs, ensuring quality and security. During this journey of change, counting on specialized consultancy can make all the difference, from managing tools to obtaining optimized results.
With 2024 approaching, HR needs to anticipate and plan strategically. The sector's dependence on technology will only grow, and continuous adaptation will be crucial to face future challenges and evolutions in the sector.
Source: Érico Almeida contributes as managing partner of Grupo Skill.