If you're interested in working at 3M, stay tuned! The company has opened a new home office position for the role of Customer Service Assistant.
If you dream of working from home and being part of a global, innovative company full of opportunities, this position at 3M could be what you are looking for. The company has an open opportunity for a Customer Service Assistant for People with Disabilities (PWD), offering the possibility of working from home and a competitive salary of R$2.873, in addition to a series of benefits. Want to know more about working at 3M and applying for this position? Keep reading for all the details and guarantee your application!
What do you need to work at 3M?
If you want to apply for the Customer Service Assistant position at 3M, it is important to know the requirements to stand out in the selection process. The company is looking for candidates who have completed or are currently studying higher education in courses such as Administration, Economics, Communications or related areas. In addition, it is essential to have experience in customer service or sales support, as this role will be key to maintaining a good relationship with 3M customers.
Another important point is to reside in Sumaré or in the region. Although the vacancy is to work from home, 3M prefers candidates who are close to the location to facilitate communication and, if necessary, carry out possible face-to-face activities.
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Additional qualifications that can be a differentiator in achieving this vacancy include proficiency in English and Spanish, as you will be able to interact with different international areas of the company.
What will be the challenges of working at 3M as a Customer Service Assistant?
Working at 3M as a Customer Service Assistant, you will be tasked with being the “voice” of customers, ensuring that their needs are met quickly and effectively. You will be in direct contact with various areas of the company, such as taxes, transportation, credit and production, always seeking solutions to meet customer demands.
Among the challenges of this home office position, is the efficient management of an order portfolio and ongoing support to the Marketing and Sales team, with the aim of continually improving the customer experience with 3M. This includes monitoring the level of service provided, participating in improvement projects and initiatives, and ensuring that the company's Customer Service continues to be one of 3M's strengths.
The impact of working at 3M
When you work at 3M, you will not only be working for a renowned company, but you will also play an important role in business growth and customer satisfaction. As a home-based Customer Service Assistant, you will have the opportunity to:
- Support business strategies, helping to improve processes and optimizing the company's relationship with its customers.
- Facilitate communication between customers and internal areas of 3M, ensuring that all internal policies are followed and that customer demands are resolved quickly.
- Improve the customer experience by tracking orders and offering efficient support, whether by email or phone.
This role is essential to ensuring that 3M continues to grow and deliver innovative solutions to its customers around the world.
3M Job Benefits and Salary
In addition to being an excellent opportunity to work from home, 3M offers a very attractive benefits package. The salary for the position of Customer Service Assistant is R$2.873, and employees also have access to:
- Health and dental plan
- Meal/Food voucher
- transportation vouchers
- Other benefits that will be informed during the selection process
With this benefits package, you will have the peace of mind of being in a company that values its employees and offers all the support necessary for their well-being, both at work and in their personal lives.
How to apply for a job at 3M?
If you are interested in the Customer Service Assistant position and want to work from home at 3M, the application process is simple. Just go to the official 3M website, where you will find the form to register your resume.
It is important to put a lot of effort into your resume, highlighting your experience in customer service and the skills that make you a good candidate for the position. If you have knowledge of English and Spanish, be sure to mention this, as this can make a difference in the selection process.