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Raízen, one of the largest companies in Brazil, has a vacancy for a Junior Customer Relationship Analyst working from home. Apply now!
Opportunities like this are rare, and Raízen, one of the giants in the energy sector in the country, is opening vacancies for those seeking innovation, sustainability and a dynamic work environment.
But don't think it will be just another one remote work; this opportunity goes beyond and offers much more than just a job.
Do you want to know what Raízen has to offer and how you can be part of this team that is revolutionizing the energy sector?
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A unique opportunity focused on the customer and the future
Raízen, which is among the largest private companies in Brazil, has a open vacancy for Junior Customer Relationship Analyst, who will work remotely, meaning you will be able to work directly from home.
The primary focus of this position is customer service via voice and text channels.
If you have oral and written communication skills, good interpersonal skills and enjoy solving problems quickly and effectively, this could be your chance to join the Raízen team.
With a work environment focused on innovation and sustainability, the company seeks professionals who want to grow and evolve alongside the energy sector of the future.
What does Raízen look for in you?
To fill this position, Raízen is looking for people with higher education in progress and intermediate knowledge of Excel.
The company values candidates who have good communication skills and know how to maintain clear and effective interaction with customers.
Additionally, characteristics such as empathy, active listening and the ability to resolve conflicts are also essential.
What will your work routine be like?
On a daily basis, the professional will be responsible for providing customer service, interpreting their needs accurately and offering appropriate solutions.
Remote work requires flexibility and a high degree of commitment, especially for achieve the performance indicators (KPIs) established by the company. The workload will be from 08 am to 16:20 pm, on a 5x1 basis.
The duties include:
- Fast, quality service via voice and text.
- Clear communication adapted to the client’s profile.
- Active listening to identify and solve needs.
- Conflict mediation and interaction with other internal areas to ensure the best solutions.
This vacancy also requires you to have availability to communicate and interact with different sectors of the company in order to mediate conflicts and achieve the best results.
Raízen seeks people who are capable of integrating innovation and sustainability into their daily actions, contributing to the company's constant evolution.
Transparent and objective selection process
The selection process for this position is clear and objective.
It consists of three main stages, which involve filling out a form, an initial interview with HR, and a technical interview with the company's leadership.
During the entire process, Raízen is committed to maintaining clear communication with candidates, so that everyone knows what stage of the process they are at.
Meet Raízen: innovation, sustainability and the future
Working at Raízen is much more than filling a vacancy.
The company offers an environment of continuous professional growth, with a commitment to sustainability and respect for society.
With more than 46 thousand employees, Raízen is a pioneer in the production of 2nd Generation Ethanol (E2G) on an industrial scale, consolidating itself as one of the leaders in the Brazilian energy market.
According to GPTW 2024, the company is among the 11 best to work for in Brazil, standing out for its work environment. innovation, respect and inclusion.
Furthermore, Raízen operates in several sectors besides energy., with the presence of convenience stores, Shell Select and Shell Café, offering the public products such as biofuels, bioelectricity, sugar and convenience services.
A sustainable and promising future
Raízen’s biggest differentiator is its commitment to the future.
The company prioritizes sustainability, with a performance that encompasses biofuels, biogas, solar energy and other innovative energy solutions.
Raízen already has 35 bioparks and more than 15 thousand business partners throughout Brazil, all focused on transforming the energy sector.
How to apply?
Now that you know all the details, if you are interested in this opportunity, Just access Raízen's official careers website and fill out the form by .
The process is simple and straightforward, and the company promises to keep you informed every step of the way.
Do you want to be part of the future of energy and contribute to the transformation of the energy sector? Then don't waste time and apply now for this vacancy at Raízen!
Are you ready to be part of one of the most innovative and sustainable companies in Brazil, helping to transform the energy sector? Comment below what you think about working in a company focused on the future!
