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GOVBR announces remote work opportunities for the position of Support Analyst. Without the requirement of a public exam, this is the chance to join an innovative team that is revolutionizing municipal administrations in Brazil.
Although the name GOVBR may cause confusion with GOV.BR – the official platform of federal government –, it is important to clarify that the company operates in the private sector.
GOVBR is focused on offering technological solutions to modernize municipal public management, helping local administrations achieve greater efficiency and control in their processes.
Home office opportunity at GOVBR
With the advancement of digitalization in the public sector, the search for efficient municipal management solutions has become essential.
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In this scenario, GOVBR emerges as one of the main players in the market, offering technology to modernize municipal administrations.
The company recently announced new remote work opportunities, allowing professionals to work without having to physically travel.
Working at GOVBR represents an opportunity for professional growth within an innovative environment.
The home office model provides flexibility, improves the quality of life of employees and allows talent from different regions of the country to apply.
This approach is also in line with the global trend towards digitalization and decentralization of work.
Open positions and responsibilities
The company is looking for a Support Analyst, a professional responsible for ensuring customer satisfaction and retention. The main responsibilities of this role include:
- Customer service: ensure quality support and establish relationships of trust; – Service record: document all interactions to facilitate monitoring and evolution; – Identification of needs: forward specific demands to the competent areas; – Constant update: stay informed about legislation, technology and company products; – Troubleshooting: act in resolving technical issues to optimize service; – Customer training: assist in training users on the solutions offered by GOVBR.
The company values dynamic professionals with good communication skills and an analytical profile. The ability to work as a team and solve problems quickly is also a differentiator.
application requirements
To apply for the position, you must be studying higher education in areas such as information systems, accounting, administration or similar. Other requirements include:
– Knowledge of systems: familiarity with software and technologies aimed at public management; – Customer support experience: differential for candidates who have already worked in the area; – Understanding the public sector: experience with municipal administrative processes desirable; – Communication skills: essential for interacting with customers and internal teams.
GOVBR seeks committed, organized candidates with a desire for continuous learning.
Benefits offered
GOVBR offers a comprehensive benefits package, including:
– iFood Card: flexible option for food and meals;
– Unimed health plan: extended to dependents;
– Dental plan: take care of your oral health; – Education assistance: encouragement of professional development;
– Life insurance: financial security for employees and their families;
– Award for nomination: internal recognition program;
– TotalPass: access to gyms to encourage health;
– OnHappy Platform: discounts on travel and services;
– Training and qualifications: continuous training for professional improvement.
The company values its employees, investing in well-being, growth and personal development policies.
Selective Process
The selection follows a series of steps:
- Online registration: sending your CV via the GOVBR website;
- CV screening: initial analysis of registered profiles;
- Interview with recruiters: assessment of skills and professional experience;
- Behavioral mapping: identification of the candidate's professional profile;
- Cultural fit assessment: compatibility with company values;
- Interview with managers: technical and behavioral analysis;
- Submitting the proposal: formalization of the job offer;
- Formal hiring: signing of the contract and start of activities.
How to Apply
Interested parties should access the official website of GOVBR to submit your applications.
The company is looking for talents who want to contribute to innovation in municipal public management and offer excellent service to customers.
This is a unique opportunity for those who want to grow professionally and work in a dynamic and innovative environment.
Does it require an age limit?
Vacancy closed
Today's article already has vacancies closed. What a shame!!