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Do you want to work from the comfort of your home, receiving a great salary and exclusive benefits? AUVP Capital is hiring night shift attendants to revolutionize the financial market! If you are looking for professional growth, flexibility and stability, this is your chance to transform your career! Check out all the details and learn how to apply!
AUVP Capital, recognized for its innovative approach to the financial sector, is looking for talent to join its night shift customer service team
. The company offers a position of Night Customer Service Representative in Home Office, providing flexible hours, competitive pay and a range of exclusive benefits.
This is your chance to be part of an institution that values the professional development and well-being of its employees.
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AUVP Capital’s transformative mission
More than a financial institution, AUVP Capital stands out for its mission to humanize and democratize access to financial knowledge.
The company believes that everyone should have the opportunity to understand and manage their finances effectively.
To achieve this, we seek professionals committed to offering excellent service, especially at night, when many customers need support. By joining the team, you will contribute to making the financial market more accessible and human.
Profile of the ideal candidate
To apply for this position, it is essential to meet the following criteria:
- Customer service experience: Previous experience in customer service via telephone, chat or email is essential. The ability to communicate clearly and in a friendly manner is essential.
- Technical and organizational skills: Proficiency in Microsoft Office or Google Sheets is required to manage customer interactions. Agility in decision-making and customer focus are highly valued.
- Empathy and proactivity: Demonstrating empathy and being proactive in solving problems are essential qualities for offering differentiated service.
Main responsibilities
Upon assuming this position, your responsibilities will include:
- Customer delight: Provide positive experiences at all points of contact, whether by phone, email or WhatsApp.
- Technical support: Assist customers with any problems, offering quick and effective solutions.
- Building relationships: Develop and maintain lasting relationships by helping clients achieve their financial goals.
- Identification of opportunities: Collect feedback to improve products and services, as well as identify upsell and cross-sell opportunities.
- Collaboration with the Customer Success team: Working together to ensure customer retention and loyalty.
- Company representation: Be the face of AUVP Capital in interactions, reflecting the company's values and mission.
Benefits offered
AUVP Capital values its employees and offers several benefits, including:
- CLT hiring: Guarantee of all labor rights, such as vacations and 13th salary.
- Competitive salary: Remuneration aligned with market practices and the professional’s skills.
- Attractive benefits: Meal Voucher, Mobility Voucher, Culture Voucher and access to teaching platforms and products from the company's ecosystem.
- Flexible schedule: Flexibility to balance professional and personal life, including the possibility of a Day Off on your birthday.
- Growth environment: Opportunities for professional development, valuing ideas and encouraging continuous learning.
Transparent selection process
The AUVP Capital selection process is structured in clear stages:
- REGISTRATION: Sending personal and professional information.
- Behavioral mapping: Assessment of the candidate's behavioral profile.
- Interview with HR and applicant: Interview to assess alignment with company culture.
- Culture Board: Assessment of the candidate’s compatibility with AUVP values.
- Hiring: Invitation to join the team after completing the previous steps.
AUVP Capital's differentiators in the market
Founded by Raul Sena, AUVP Capital has stood out for its innovative approach and commitment to financial education.
In just four months, it became BTG Pactual's second largest consulting partner, demonstrating its potential for growth and impact on the market.
A company values long-term planning and continuous learning, always seeking to create extraordinary solutions for its clients.
How to apply for the vacancy
Are you interested in the home office night service position at AUVP Capital? The application process is simple and 100% online!
Step 1: Access the official website of AUVP Capital or the company's recruitment page.
Step 2: Fill out the form with your details and attach your updated CV.
Step 3: Wait for the recruitment team to contact you for the next steps of the selection process.
An unmissable opportunity
If you want to be part of a team that is transforming the financial market and values customer service, AUVP Capital offers the ideal opportunity. Join us and contribute to making the financial sector more accessible and human.
Are you ready to embrace this revolution in customer service and transform your career?
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