The position is a unique opportunity for those looking for a remote job that values human interaction and offers various benefits, such as frequent time off and mental health support.
In times where quality of life is becoming a growing priority, working from home and still having different breaks sounds like a dream.
The opportunity that arouses the curiosity of professionals comes from a healthcare company that opened an unusual vacancy for the position of Administrative Assistant II, offering the possibility of work from home, with a night shift and an unconventional day off routine.
At the PASA (Vale Retiree Health Assistance Plan) Call Center, service professionals have more than just a simple role: they are part of a welcoming mission.
- How about working at one of the most renowned educational institutions? Senac has a job opening with a salary of R$42,53 per hour and a workload of 13 hours per week; Find out how to apply!
- Lack of labor hits the world of collectors and causes wages to soar in Brazilian city
- Work at Amazon without leaving home! Giant opens home office vacancies for customer service via phone, chat and email
- Unmissable vacancies with salaries of up to R$2.521,32: Senac-MT hires maintenance professionals with incredible benefits
Founded in 1991, this association serves Vale retirees and their families, offering a self-management system focused on the health and well-being of its members.
The vacancy in question is an open door for those seeking a career that combines quality customer service with the flexibility of remote work.
Vacancy focused on remote service
The Administrative Assistant II role is geared towards remote work on a 12×36 scale, that is, the professional works one day and has the next day off, in addition to a day and a half off per week.
The position, which requires a proactive profile focused on customer service, involves efficient communication between PASA support areas and the customer service sector, ensuring agility in responses and compliance with deadlines and procedures.
The main responsibilities of the position include:
Customer service: conduct services quickly and efficiently, valuing the quality of the service provided.
Request analysis: evaluate customer demands and complaints, seeking effective solutions.
Indicator monitoring: ensure that operational goals are achieved and, if necessary, propose improvements to optimize processes.
According to PASA, these tasks not only ensure quality service to retirees and their families, but also aim to strengthen the relationship of trust with users, promoting an environment of empathy and responsibility.
application requirements
Candidates for the Administrative Assistant II position must meet certain criteria.
Completed secondary education is mandatory, and the company considers it desirable for the candidate to have higher education in progress.
In addition, it is necessary to have previous experience in customer service and in the operations sector in call centers, ensuring that the professional is able to perform the functions with the required excellence.
Other technical knowledge is also required for this role.
The candidate is expected to have basic or intermediate skills in tools such as Microsoft Office, Internet, PDF and Excel.
This set of skills is considered essential for professionals to be able to deal with the technological demands of everyday life, facilitating the fulfillment of their activities more efficiently.
Benefits and advantages offered by PASA
PASA stands out in the job market for the comprehensive and differentiated benefits it offers its employees, going beyond the basics to promote employee well-being and safety.
Benefits include:
Meal voucher or food voucher: the professional can choose between one or the other according to their needs.
Medical and odontologic assistence: to ensure that employees have access to quality healthcare.
Life insurance: providing financial security for the employee and their families.
Pharmaceutical care: includes access to medicines and vaccines.
Mental health support: offers online psychology and psychiatry services, standing out at a time when mental health is gaining increased attention.
Educational assistance: help with paying tuition fees for undergraduate and postgraduate courses.
Childcare assistance: support for parents who need help with childcare.
Health and wellness programs: like Wellhub, promoting a more balanced quality of life for everyone.
These benefits reflect the institution's commitment to valuing its employees and show that PASA does not only aim for productivity, but also the personal development and stability of its employees.
Selection process: steps to apply
The selection for the Administrative Assistant II position follows a complete and detailed process, designed to find the professionals most aligned with the institution's profile and values.
The interested candidate should be aware of the steps, which include:
Online Registration: the first step is to register on the recruitment website.
logical reasoning test: assessment of the candidate's analytical skills.
Portuguese test: stage that verifies the candidate's proficiency in the Portuguese language.
Interview with the recruiter: the interview aims to discuss the candidate's suitability for the desired profile.
Hiring: after all the evaluation stages, the approved candidate is called for the position.
This process ensures that those selected are not only technically competent, but also have the commitment required to play such an important role.
Opportunity for professionals seeking balance between work and quality of life
For those seeking a position that values both well-being and professional development, the Administrative Assistant II position at PASA may be the ideal choice.
With a remote work structure, frequent breaks and a robust benefits package, PASA demonstrates its commitment to employee satisfaction and excellence in service to Vale retirees and their families.
Are you ready to be part of a team that values humanized work and provides a different routine? Don't waste time and apply for the vacancy at PASA website.
Yes
I would like to work
Clear, well-formatted and inspiring ad.
I need a remote job
Is there an age limit to run for office?