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Atento is opening a new opportunity for those who dream of working from home. The company is offering a home office position for a Customer Service Support Specialist.
Those who are passionate about solving problems now have a great opportunity. Atento has just opened a home office position, allowing professionals to work from home or anywhere with the flexibility that many people are looking for these days. In this article, you will learn all about this opportunity to work from home as a Customer Support Specialist.
Requirements required by Atento to fill the home office position
To apply for this opportunity to work from home, some requirements are essential. Interested parties must be at least 18 years old and have completed higher education, preferably in the areas of Exact Sciences or Business Administration, analytical capacity, ability to deal with data and seek solutions to the problems presented, the position requires constant interaction with different teams, therefore, clear and efficient communication is essential.
As for desirable qualifications, those interested in the home office position to work from home must have worked with data modeling, report preparation, KPIs and process automation, mastery of tools such as SQL Server, Power BI, Excel, Oracle and SaaS, experience with Kanban and agile methodologies, and familiarity with project management tools and agile methodologies will be very useful in your day-to-day work.
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As a Support Specialist III, your main activities include managing data and indicators to improve operations and make strategic decisions.
It also works on feeding the panels developed in the Management Information System area, automating processes to ensure efficient updating and optimized data loading. It also works with monitoring and controlling Key Performance Indicators (KPIs) to ensure that goals are being achieved.
Understand how Atento's selection process works
Atento’s selection process for the opportunity to work from home is structured in several stages that seek to assess both the technical and behavioral skills of candidates. The stages are as follows:
- Registration: The candidate must send their data and CV to the job portal;
- Screening: The company's HR department will analyze your profile;
- HR Interview: A conversation to understand more about your experiences and skills;
- Practical test: The candidate must demonstrate their knowledge of Power BI, SQL and Access;
- Hiring: If you are approved, you will be hired and can start your journey at Atento.
The Customer Support Specialist position at Atento is a great opportunity to work from home, unique to those seeking a challenging position with room for growth and learning. For those who have skills in data analysis, indicator management and are looking for a dynamic and inclusive work environment, this opportunity may be exactly what you are looking for.
Benefits
Atento stands out for offering a series of attractive benefits, in addition to working from home, to its employees, which makes this home office position even more interesting. In addition to a starting salary of R$2.831,15 during the trial period, which will be adjusted to R$3.319,00 after the end of the probationary period, the company offers:
- Career path;
- Daycare assistance / Special child;
- Health Program;
- Life insurance;
- Transportation vouchers;
- Meal voucher and/or food voucher;
- Discounts on Gyms/Sports Practices;
- Dental care;
- Educational partnerships with discounts on courses;
- Discount on Products;
- Funeral assistance.
These benefits, together with the possibility of remote work, make this position highly attractive, especially for those looking for quality of life without giving up good pay.
If you work from home, then it doesn't make sense to have transportation vouchers as a benefit requirement!🤔🤷
I would like more information