Residents of Five Cities with Recognized Emergency Status Can Request Up to R$ 6,220 Directly from FGTS, Provided They Meet the Requirements and Respect the Final Deadline of November 13, 2025.
CAIXA confirmed that workers living in five specific cities will be able to request a withdrawal of up to R$ 6,220, related to the Calamity Withdrawal modality of FGTS, until November 13, 2025. This measure only applies to residents of these cities and aims to ensure emergency resources for those affected by climatic events or natural disasters. As it is an authorization linked to the municipality, the key term is precisely eligible cities.
This type of withdrawal is only authorized after the recognition of the emergency or calamity situation by the public authorities and subsequent habilitation by CAIXA. Therefore, it is essential that the resident proves they reside in the affected area. The request can be made entirely digitally, with document submission through the FGTS app, which speeds up the analysis and allows credit to be deposited in any bank account. Those who do not make the request by November 13 will lose the deadline for this habilitation.
Who Can Withdraw the Amount of R$ 6,220
The R$ 6,220 withdrawal released by CAIXA is a modality already provided for in the FGTS rules for natural disaster situations. It can only be requested by residents of cities that have officially recognized occurrences and have been included in the list of eligible locations. This means it is not a general benefit, but rather targeted to specific cities.
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To be eligible, the worker needs to have a balance available in FGTS and prove residence in the affected municipality at the time of the disaster. It is not enough to have worked in the city or have an active FGTS account. It is necessary to prove that the person lives in the affected area.
In addition, the calamity withdrawal can be used once per event, respecting a 12-month interval between withdrawals, unless there is an express exception for a specific state or disaster.
What Are the 5 Cities with Withdrawals Released Until 13/11
Until November 13, 2025, residents of the following cities can request the withdrawal of R$ 6,220: Barcelos (AM), São Bento (MA), Bom Retiro do Sul (RS), Ibiaçá (RS), and Jóia (RS). These five cities had their emergency situation recognized and were therefore habilitated by CAIXA for the calamity withdrawal of FGTS.
It is important to emphasize that the release is directly linked to the municipality. If the worker does not reside in any of these cities, they will not be able to complete the request through the app. Those who live in these cities and had their residence affected must make the request within the deadline to avoid losing their rights.
How to Request Through the FGTS App
CAIXA has structured the process to be done digitally, without the need to go to the agency. Interested parties need to download or update the FGTS app on their mobile devices and access the withdrawal area. Then, they should choose the option for withdrawal due to public calamity, inform the eligible municipality, and fill in the address details of the affected area.
After that, the worker selects how they want to receive the money. They can request credit to any financial institution account or opt for an in-person withdrawal. Submitting documents through the app is mandatory for CAIXA to validate residence and release the amount.
After the analysis, the credit is released according to the selected method. As the deadline ends on November 13, 2025, the sooner the request is made, the greater the chance of resolving any issues in time.
Required Documents
For the analysis to be quick, the resident of the eligible city must attach an ID document with a photo, CPF, and proof of address issued within 120 days before the disaster. This proof must be in the name of the applicant.
If it is in the name of the spouse or partner, it is necessary to also attach the marriage certificate or document proving the union.
In cases where the resident does not have a utility bill in their name, it is possible to present a declaration issued by the municipality or make a self-declaration, which will be validated by CAIXA. The more complete the documentation submission, the lower the risk of the request being stalled due to lack of proof.
Why is the Amount Up to R$ 6,220
The calamity withdrawal from FGTS has a maximum limit of R$ 6,220 per event, but the amount actually released depends on the balance available in the worker’s account.
This means that those who do not have sufficient balance in FGTS will receive up to the limit of what they have. The R$ 6,220 cap serves as a reference for natural disaster situations and is applied nationwide when there is official recognition.
Another relevant point is that the calamity withdrawal does not interfere with other modalities of FGTS provided by law but follows periodicity rules.
For each new disaster recognized for the same city, residents can be habilitated again, provided they meet the conditions and the minimum interval required. Therefore, monitoring whether your city is on CAIXA’s list is essential.
Deadline and Attention to Municipal Habilitation
CAIXA’s own rule states that the worker has up to 90 days after the publication of the order recognizing the emergency situation to request the withdrawal.
For these five cities, the final deadline was set for November 13, 2025. After this period, the system will no longer accept new requests related to this event.
This means that anyone living in Barcelos, São Bento, Bom Retiro do Sul, Ibiaçá, or Jóia and who was affected must concentrate their request during this period.
Missing the deadline means having to wait for a new habilitation, which does not always happen, as the authorization is linked to the specific disaster.
Service and Questions
If a worker has difficulty sending documents via the app or cannot locate their municipality in the list, they can seek guidance through CAIXA’s service channels, such as 4004 0104 for capitals and metropolitan areas and 0800 104 0 104 for other locations.
The service may indicate if there is a pending proof, if the address is not within the affected area, or if there is an error in the registration.
It is also advisable to check if the proof of residence is within the 120-day validity and if the address exactly corresponds to the eligible city. Any discrepancy between the reported address and the presented document may delay the release of the amount.
CAIXA’s confirmation that residents of five cities can withdraw up to R$ 6,220 until November 13, 2025, is a concrete opportunity for those affected by natural disasters who need immediate liquidity.
As the process is digital and the deadline is short, the most important point is to gather the documents and make the request in the app before the deadline.
To help other residents of these cities and to understand the local reality, please share in the comments if you have attempted to request the withdrawal and if you managed to provide proof of address without difficulties.


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