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New Measures from the Hotel Sector Promise Standardization of Accommodations in Brazil Starting September 2025
The Ministry of Tourism, in an official decision published in the Federal Official Gazette on September 16, 2025, established new rules that change the functioning of the hotel sector. According to the ordinance, all daily rates will have a duration of 24 hours, already including the cleaning period for the rooms, which cannot exceed three hours.
The regulation arose after widely publicized criticisms made by consumers in August 2025, when guests reported shortened daily rates, with check-in at 3 PM and check-out at 10 AM. Because of this scenario, many travelers felt damaged and lacked transparency during their stays.
Regulation Establishes Duration of Daily Rates and Sets Standards for Transparency
The regulation requires that hotels inform in advance the check-in, check-out, and cleaning times. Furthermore, the ordinance allows for additional charges when check-out occurs outside the established time, provided that this condition is clearly communicated.
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- Fixed Daily Rate: 24 hours of accommodation, including cleaning.
- Cleaning Time: limited to three hours.
- Transparency: mandatory communication of times to guests.
- Extra Charges: applied to check-outs outside the agreed time.
Thus, the measure corrects abusive practices and ensures more balance between guests and establishments.
Mandatory Minimum Cleaning in Rooms
The ordinance mandates that all hotels provide minimum cleaning during the stay. This obligation includes changing towels, replacing bed linens, and basic cleaning of the environment.
In this way, the measure directly responds to customer complaints, which denounced lack of clarity in cleaning services and reduction in the useful time of the stay. With this, the government reinforces sanitary safety and ensures fairer conditions for guests.
Criticism on Social Media Prompted the Decision
The changes came after a wave of criticism on social media since August 2025, when reports of increasingly shorter daily rates gained national repercussions. Therefore, the Ministry decided to act to ensure predictability and trust in the hotel sector.
The Ministry of Tourism also emphasized that the ordinance aims to correct distortions and strengthen the relationship between establishments and guests.
Launch of the National Electronic Guest Registration Form
Together with the regulation, the government also launched the digital version of the National Guest Registration Form (FNRH). From it, data integrates with the gov.br portal, allowing for the information to be filled in automatically during check-in.
- Agility: automatic filling reduces waiting time.
- Modernization: direct integration with the national system.
- Security: centralization of data ensures reliability.
Thus, the process of accommodation becomes simpler and more efficient.
Timeline of Changes
- August 2025: guests reported abusive reductions in the duration of daily rates.
- Beginning of September 2025: consumer associations pressured the government.
- September 16, 2025: the official ordinance was published in the Federal Official Gazette.
In this way, the decision represents a turning point for the hotel sector.
Immediate Impacts for the Hotel Sector
With the publication, hotels across Brazil need to immediately adopt the new rules. Consequently, the measure ensures full duration of daily rates, reinforces the obligation of cleaning services, and expands transparency in charges.
In addition, the electronic guest registration form marks a step forward in the modernization of hotel management, as it reduces bureaucracy and optimizes the check-in process.
Importance for Consumers and Establishments
For guests, the new rules offer predictability, safety, and clarity during booking. For hotels, the regulation creates operating standards that strengthen the sector’s image both nationally and internationally.
Therefore, the measure published in September 2025 represents a significant advancement for Brazilian hospitality.
With the regulation formalized, the hotel sector undergoes a historical transformation that promises to boost customer confidence, reinforce sanitary safety, and modernize services.
And for you, traveler: do these new rules truly ensure a fairer experience, or are adjustments still needed to align Brazil with international standards?
Eu so acredito vendo, os hotéis vão burlar essa lei. No brasil a bagunça e a corrupção está instalada aos quatro cantos de nossa pátria.
E o Airnb, tbem vai ter essas regras????
Pq tem muitos anfitriões que estão abusivos com os horários.
Demorou!!!!