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Carrefour Announces More Than 50 Home Office Positions for PWDs and INSS Rehabilitation Recipients in SP, With a Salary of R$ 1,600.00 and Various Inclusive Benefits.
The Carrefour Brazil group has opened a new selection process aimed exclusively at people with disabilities (PWDs) and rehabilitation recipients from INSS, offering more than 50 home office positions for the role of Customer Service Operator. The opportunities, announced in October 2025, are for CLT hiring, with a fixed salary of R$ 1,600.00 per month and a range of benefits that reinforce the company’s commitment to inclusion and diversity in the workplace.
The information was published by the Você RH portal of Editora Abril and confirmed on the group’s official recruitment platform. The positions are available for applicants residing in São Paulo and the Greater São Paulo area, with the possibility of 100% remote work.
Details of Home Office Positions at Carrefour
The hired professionals will work remotely (home office), providing voice assistance to Carrefour customers, focusing on humanized, empathetic, and problem-solving oriented service.
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According to the official announcement, employees will also be tasked with offering the group’s financial products and services, retaining customers, and constantly striving to exceed sales targets, with the possibility of bonuses based on individual performance.
Position: Customer Service Operator
Employment Type: CLT
Salary: R$ 1,600.00 per month
Work Schedule: 6h20 daily, 6×1 shift (Monday to Saturday)
Mode: Home office (remote)
Location: São Paulo and Greater São Paulo
Required Qualifications
To participate in the selection process, the candidate must have:
- Completed high school;
- Availability to work from Monday to Saturday;
- Residence in São Paulo or the metropolitan area;
- Previous experience in sales or customer service will be considered a plus.
The selection process is aimed exclusively at PWDs and INSS rehabilitation recipients, reinforcing Carrefour’s diversity policy, which has expanded its initiatives for inclusive employability.
Offered Benefits
The benefits package is one of the attractions of the positions. In addition to the salary, Carrefour offers:
- Meal voucher of R$ 22.50 per day;
- Medical and dental assistance;
- Life insurance with funeral assistance;
- Optical reimbursement;
- Profit and results sharing (PLR);
- Pharmacy agreement;
- TotalPass (access to gyms and health programs);
- Carrefour group credit cards, with no annual fee.
These benefits place the positions among the most comprehensive in the remote service sector, providing security and stability to professionals who often face barriers to entering the traditional job market.
Remote Work With Inclusion and Purpose
Carrefour highlighted that the initiative is part of a continuous program for inclusion and professional rehabilitation, aimed at integrating PWDs and INSS rehabilitation recipients into activities adapted to the remote model.
This measure reinforces the trend of democratizing remote work, which has been growing among large companies since the pandemic, particularly in administrative and customer service positions.
The company has also increased its investment in digital accessibility, with specific tools and training to ensure that all employees can work with autonomy and efficiency.
How to Apply
Interested candidates must register exclusively through Carrefour’s official recruitment platform, accessing the application link: jobs.quickin.io/reponto/jobs/68c0646e544ccf001352bc3a
After registering, the candidate will go through stages of resume screening, virtual interviews, and compatibility tests, conducted by the company’s Human Resources team.
According to data from the Ministry of Labor, only 4.7% of people with disabilities are formally employed in Brazil. Therefore, actions like this play an essential role in increasing diversity and equity of opportunities.
Carrefour, one of the largest retail chains in the country, reaffirms with this program its goal of increasing the inclusion of PWD professionals in prominent positions, with career plans, psychological support, and full accessibility.
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