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Sodexo launches Offshore Living for maritime hospitality, with personalized reception, well-being, gastronomic techniques and lower environmental impact.
In the offshore world, the concept of hospitality is undergoing an unprecedented reinvention. Companies are turning to welcoming practices that go beyond the traditional, providing personalized service to their employees. This transformation seeks not only to improve well-being, but also to increase productivity by creating more welcoming work environments. Professionals in this sector face many challenges, but new approaches to the work environment are already showing promising results.
One of the biggest innovations in the hospitality sector linked to the sector is the ‘Offshore Living’ project, launched by Sodexo in 2023. With a focus on maritime hospitality, the solution offers personalized welcome, incorporating cutting-edge gastronomic techniques and initiatives to reduce environmental impact. This represents a significant change for workers in the offshore sector, who face distance from their families while dealing with the daily pressures of working at sea.
Since the beginning of 2024, the industry has seen a growing demand for leaders who bring expertise in ESG and digital technology to the workplace. Efforts in automation and the energy transition are transforming not only the way natural resources are extracted, but also how the employment and well-being of workers are managed. This trend is attracting new talent to the industry, which increases the potential for sustainable growth in the coming years.
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The mining industry is also adapting to these changes, integrating hospitality practices that provide a more human environment. According to the report published by Global Mining Journal, this trend has quickly gained followers, promising to transform deep-sea exploration into a sector that also prioritizes the well-being and emotional health of its professionals.
By adopting these practices, it is expected that by the end of 2025, offshore companies around the world will create an unprecedented synergy between hospitality and well-being, ensuring that each employee feels truly welcomed and valued. During a forum held by Mining Innovations in August 2023, experts already predicted that these new approaches would redefine labor and social practices in offshore operations.
Future trends in the synergy between the offshore sector and well-being
As we look to the future, the potential for continued improvements in hospitality and personalized service is impressive. With the growing recognition of the importance of hospitality, the industry’s largest companies are preparing to further enhance their wellness strategies. The goal is to create an environment that not only fosters business success, but also values every individual involved in the offshore drilling process.
Technological advances and growing concerns about ecological sustainability are rapidly reshaping the mining landscape. By 2024, industry experts predict that the integration of artificial intelligence into hospitality practices will be one of the fundamental pillars for the continuous improvement of the work environment. According to data from the World Mining Congress , this movement will be essential to support the future demands of the sector , especially in terms of efficiency and worker satisfaction . There, the changes needed to ensure not only profitability , but also well-being and satisfaction for workers on the high seas were discussed. These integrated approaches promise to set a new standard of excellence in the extractive industry .
However, ensuring that goals are met requires ongoing commitment, innovation and adaptability. The offshore oil and gas industry is only just beginning to explore the true potential of a wellness-centered workplace. Over time, other industries are expected to incorporate these practices, creating broader cultural change.
Innovation in maritime hospitality with 'Offshore Living'
Thinking about these professionals who work in challenging conditions, Sodexo is introducing 'Offshore Living' in Brazil, an innovative and comprehensive maritime hospitality solution. The goal is to provide crew members with the experience of feeling 'at home, even when they are away', ensuring greater comfort, safety and well-being for those on board. This solution is carefully structured around four fundamental pillars: quality food, comfortable accommodation, guaranteed security and efficient support services.
Reception that transforms experiences
The unique experience starts from the beginning, with a personalized reception and welcoming of the crew, lasting until the moment of disembarkation. Throughout their stay, the crew enjoy a meticulously planned gastronomic journey, which is more delicious, nutritious and sustainable. From the selective choice of ingredients, to the supplier chain management, meticulous preparation of menus and careful preparation, right up to the differentiated and exquisite presentation of the dishes.
Meals are tailored to the conditions and demands of offshore professionals, offering a range of options that cater to different tastes and dietary restrictions, prioritizing hospitality. Providing hospitality goes beyond the basics, also encompassing the more complex aspects, involving a deep understanding of the clients' needs.
Excellence in promoting well-being and comfort
With its vast global expertise, Sodexo offers consumers a unique experience, from immaculately clean and organized spaces to meals prepared with gastronomic techniques superior, rich in flavor and health. In addition, there are additional services such as laundry and concierge. All of these elements are crucial to ensuring a welcoming and comfortable environment for those who spend long periods on board.
This vision of anticipatory care allows us to effectively address the daily challenges of vessels at sea, ensuring that customers receive the personalized service they need, under challenging conditions. Investing in excellence in service to offshore customers and consumers in Brazil is at the core of Sodexo, ensuring that we make a difference in our daily lives, as emphasized by Sodexo's Marketing Director, Cinthia Lira.
Commitment to sustainability and environmental impact
The introduction of Offshore Living is also a reflection of Sodexo's commitment to sustainable practices, minimizing environmental impact. Actions range from conscious food sourcing, waste reduction and full use of ingredients, to proper waste disposal. In facilities services, the company adopts best practices, using sustainable products and efficient, low-consumption equipment, ensuring human health and the environment, in addition to optimizing financial resources and managing risks effectively.
Source: SODEXO Press
