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Job Openings: Customer Relationship Specialist I (Health Area) – Santana Unit in São Paulo – SP | Salary of R$1,412.00 + Amazing Benefits for the Best Job Openings
An unmissable opportunity at Atento for professionals passionate about customer service and relationship management, who want to make a difference in the health area, with applications open until April 12, 2025, and an in-person work model, ensuring stability, competitive salary and a robust benefits package.
Atento Selection Process
The selection process for this job opening has been carefully structured to identify the best talents who stand out for both technical skills and the ability to humanize service. It starts with the registration of interested candidates, includes a single test that assesses basic knowledge, followed by an essay focused on the humanization of service, allowing candidates to express their competencies clearly and objectively. Next, there is a thorough screening and a joint interview with HR and the hiring manager, a step that ensures the professional profile aligns with the team’s needs, highlighting the company’s values and mission. This robust job opening announcement emphasizes transparency and commitment to a fair and inclusive selection process, ensuring that each step contributes to selecting the most prepared candidates aligned with the organizational culture.
During the final stages, candidates undergo a detailed analysis of their professional and personal profile, culminating in the hiring stage, which reinforces the importance of quality service and the ability to solve problems quickly and effectively. This methodology, combining practical evaluation with behavioral interviews, ensures that only professionals who demonstrate excellence in customer relationship are integrated into the team. Ultimately, selected candidates will be ready to delight customers and contribute to establishing the best job openings in the sector, reflecting the company’s commitment to quality and inclusion.
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Job and City
The position of Customer Relationship Specialist I (Health Area) is available at the Santana Unit in São Paulo – SP, and is aimed at professionals who excel in customer service via voice and who have a humanized and solution-oriented profile.
This position, which is also directed towards people with disabilities, requires candidates to identify the needs of clients who have health plans linked to an administrator, clarifying doubts and performing procedures in the system with agility and empathy.
The role offers a workload of 180 hours per month, distributed in shifts (morning, afternoon, and night) with a 6×1 schedule, providing a dynamic and challenging experience in an environment that values relationships and excellence in service.
About Atento
Atento is one of the largest global providers of customer relationship services and business process outsourcing (CRM/BPO), with a strong presence in 17 countries and a team that exceeds 110,000 employees. With a trajectory marked by innovation and excellence, the company stands out for combining cutting-edge technology with the human touch, creating authentic connections and memorable experiences for its clients. This commitment is reflected in the constant search for the best job openings, where each employee is encouraged to grow and contribute to the group’s leadership in the global market.
Integrated with the Interfile and RBrasil groups, Atento fosters an organizational culture that values respect, inclusion, and continuous development. Through initiatives such as One Atento, the company promotes a collaborative and dynamic work environment, where the values of strategic partnership, care for people, teamwork, agility, open-mindedness, and results delivery are experienced daily. This innovative and inclusive posture makes the job opening announcement for Customer Relationship Specialist I stand out as an excellent opportunity for professionals who wish to grow and be part of a team that truly transforms the customer experience.
Requirements for the Job
Candidates must be at least 18 years old, have completed high school, possess good verbal and written communication skills, basic knowledge of computers and typing, and must have a Voter Registration Card, proof of high school completion, and, for males, a Military Service Exemption Certificate. It is desirable that the candidate lives close to the Atento Santana Unit, and possesses a cordial demeanor, empathy, analytical skills, and efficient time management to handle various service demands.
Benefits
The benefits offered include Transportation Voucher, Meal Voucher or Food Voucher, Life Insurance, Funeral Assistance, Child Assistance/Assistance for Disabled Child, Dental and Medical Assistance, discounts on gyms and courses, in addition to a robust Career Plan that allows for continuous professional development, ensuring a rewarding journey with real growth opportunities.
How to Apply to Atento
To apply for this job opening, interested individuals must access the application portal indicated in the job opening announcement and complete the registration, filling out all requested information accurately and up to date. It is essential that candidates carefully read all the instructions of the selection process, which begins with registration, followed by the single test and essay, to the screening and interview stages, ensuring that all data is correct, as only the registration will be considered in the evaluation.
After registration, selected candidates will be invited to participate in the next phases, where they will have the opportunity to demonstrate their knowledge and skills, both through technical tests and interviews with HR and the responsible manager. This rigorous and transparent process ensures that the chosen professionals align with Atento’s culture and values, consolidating one of the best job openings available in the market and providing an inclusive and stimulating work environment for those wishing to evolve professionally.
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Source: Gupy
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