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Customer Relationship Specialist in Belo Horizonte – Permanent Position with Salary and Benefits!
If you are looking for job openings in the customer service field and wish to work for a renowned company, this is your opportunity! Atento has an open job listing for the position of Customer Relationship Specialist – Digital Support at the Belo Horizonte (Prado) unit.
The position is permanent, with a salary of R$1,600.00, benefits, and the opportunity to work in a dynamic and collaborative environment. Applications will be accepted until March 14, 2025! See below for all the information and secure your spot.
Selection Process
The job listing follows a structured selection process to ensure the best experience for candidates. The first stage is the registration, where interested individuals must fill in all mandatory information and attach their documents.
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After this phase, candidates undergo the Unified Assessment, which tests basic knowledge in customer service and computer skills. Those who pass proceed to the screening, where their skills and professional experiences are analyzed. The selected candidates move on to the interview with HR and the hiring manager, where communication skills, empathy, and proactivity will be assessed. The final stage is the hiring, which is when the professional receives all the guidance and integrates into the Atento team.
Customer Relationship Specialist – Belo Horizonte
The professional will be responsible for providing humanized and welcoming service to clients facing sensitive situations in the healthcare sector, such as scheduling and canceling exams, hospitalizations, and other services related to health plans. The work will be conducted exclusively via chat, ensuring clear and objective communication.
To perform this role excellently, it is essential that the candidate has good typing skills, empathy, and interpersonal skills to provide efficient and attentive support. Additionally, it may be necessary to make voice contacts in specific cases, always prioritizing quality service focused on the customer experience.
About Atento
Atento is one of the five largest global companies in customer relationship services and business process outsourcing (CRM/BPO), being the leader in the Latin American market. The company operates in 17 countries, with over 110,000 employees and 100 customer service centers.
With a service model based on the combination of technological innovation and humanized service, Atento aims to transform the consumer experience with personalized solutions for various industries. Its clients include major multinationals in the telecommunications, finance, and technology sectors, consolidating the company as a reference in customer service and support.
Requirements
To apply for the position, it is necessary to meet the following requirements:
- Must be from operations, Prado Site;
- Enjoy working with the public;
- Good written and verbal communication;
- Basic knowledge of computers and typing;
- Ability to maintain calm and empathy in high-stress situations;
- Ability to handle goals for reversing complaints and manifestations.
Job Benefits
The hired candidates will have access to an attractive benefits package, including:
- Transportation Voucher;
- Medical Assistance;
- Dental Assistance;
- Life Insurance;
- TotalPass (wellness and physical activity platform).
How to Apply
Interested candidates must visit the official Atento website and register by March 14, 2025. During registration, it is essential to fill in all information correctly and attach the necessary documents to validate the application.
After registration, candidates will be contacted for the next stages of the job listing including assessments, interviews, and profile screening. Atento reinforces its commitment to a transparent and inclusive selection process, encouraging applications from people with disabilities, black individuals, women, LGBTQIA+ people, and professionals of different ages.
If you want to join a reputable company and build a solid career in customer service, this is your opportunity!
CLICK HERE AND SECURE YOUR SPOT
Source: Gupy
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