Discover How to Apply for the Opportunity at the Multinational Atento, with Details About the Selection Process, Requirements, and Benefits of the Position, Which is Part of a Total of 136 Open Positions.
Atento, one of the global giants in customer relationship services and process outsourcing (CRM/BPO), has a new job vacancy announcement for those seeking a position in the job market or a new opportunity for professional growth. The company, which also includes Interfile, stands out for valuing respect and care for people, whether they are entry-level employees or those with extensive experience.
Selection Process
The selection process at Atento is structured to identify the best talents and ensure alignment with the company culture. The stages generally include:
- Registration: The candidate completes the initial registration with their information.
- Knowledge Assessment: Tests to verify skills relevant to the position.
- Screening: Analysis of profiles that best meet the requirements.
- Interview with HR: Conversation to get to know the candidate better and their aspirations.
- Validation with Requisitor: Interview with the hiring manager.
- Hiring: Formalization of the new employee’s admission.
BackOffice Analyst (Logistics) – Mauá, SP
The highlighted position is for BackOffice Analyst (Logistics), based at the Client Building (T. GESTIONA), located at Av. Papa João XXIII, No. 2732 – Sertãozinho neighborhood, Mauá – SP (ZIP: 09370-80). The professional will be responsible for handling Offline BackOffice processes that support the contractor in all logistics processes. The main responsibilities include clear and objective communication, process and deadline management, planning, coordination with people and hierarchies of different profiles, and experience in leading projects with multidisciplinary teams. This is one of the 136 open positions that Atento currently has.
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About Atento
Atento is recognized as one of the five largest companies in the world in customer relationship services and process outsourcing (CRM/BPO), and holds the absolute leadership in Latin America. With operations in 17 countries, the company has more than 95 relationship centers and over 110,000 job positions, serving more than 400 clients, many of whom are global giants in technology, telecommunications, finance, health, and retail.
What drives Atento is the combination of technology and humanization to create real connections and unforgettable experiences between brands and consumers. The organizational culture, named “One Atento,” is guided by six core values: being a strategic partner, caring for people, winning as a team, being agile and simple, having an open mind, and delivering results. The company takes pride in a diverse, welcoming workplace full of possibilities, with all positions open to people with disabilities and rehabilitated beneficiaries of Social Security.
Job Requirements
To apply for the position of BackOffice Analyst at Atento, interested individuals must meet the following requirements:
- Completed High School;
- Must be over 18 years old;
- Currently pursuing Higher Education (this will be a differential);
- Good verbal and written communication;
- Ability to work in a team;
- Commitment;
- Good interpersonal relationships;
- Flexibility to adapt to schedule changes;
- Respectful attitude;
- Planning and Organization;
- Logical – Analytical Reasoning;
- Knowledge in Excel.
Job Benefits
Atento offers a salary of R$ 1,750.00 for this position. The work schedule is 200 hours per month, on a 5×2 schedule, from 11:00 AM to 8:00 PM, with days off on Saturdays and Sundays. In addition to the salary, the benefits package includes:
- Transportation Voucher;
- Meal voucher and/or food voucher;
- Childcare assistance / Special child;
- Discount on Products;
- Discounts on Gyms / Sports Activities;
- Educational partnerships with discounts on courses;
- Life Insurance;
- Funeral assistance;
- Dental Assistance;
- Medical Assistance;
- Career plan.
How to Apply
Those interested in applying for this and other positions at Atento must access the company’s career portals. Atento has different portals for specific areas, such as the Atento Corporate Portal (administrative and Facilities areas), Atento IT Portal (technology talents), Atento PAP (external sales/supervisors), Interfile (backoffice solutions and process management), and the PcD Portal (exclusive vacancies for people with disabilities).
For this BackOffice Analyst position, the candidate must follow the stages of the selection process, starting with online registration. This job vacancy announcement represents an excellent opportunity to enter or re-enter the job market at a company that invests in the development of its employees. Don’t waste time and prepare your resume to join the Atento team.

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