Woman From São Paulo Claims To Have Gotten The Six Numbers Of The Mega Da Virada, But Lost The Prize Of R$ 80 Million Due To An Error In The Lottery Registration And Sues Caixa Econômica Federal.
The case that has been attracting attention since early January 2025, originally revealed by the website Metrópoles and also reported by NSC Total, involves a woman from São Paulo who claims to have lost the prize of R$ 80 million from the Mega da Virada 2024 due to an error in the registration of the bet made at a lottery house. The story, filled with twists and questions about failures in the betting system, ended up in court and reignited the debate about the safety of official games in the country.
According to the report, Elza Jesus says she placed her bet shortly before sales closed on December 31, 2024, at the Trevo da Sorte Lottery, located in the state capital. The ticket she claims to have manually chosen contained exactly the six numbers drawn by the Mega da Virada, but, according to her, the attendant failed to correctly complete the registration in the Caixa Econômica Federal system. When she returned to check the results, the shock was immediate: the numbers matched, but the betting receipt simply did not exist in the system.
“It Was Their Error,” Says The Bettor
In an interview with NSC Total, Elza stated that the problem occurred during the typing process. According to her, the attendant typed the correct numbers, but for some reason, the lottery terminal crashed, preventing the payment from being completed and, consequently, the registration of the bet in the system. “I was sure everything was right. I paid, got the paper, but when I came back the next day, they said the bet didn’t exist. It was their error,” she said.
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The drawn numbers — 21, 24, 33, 41, 48, and 56 — matched exactly with the sequence chosen by the bettor. The total prize for the Mega da Virada that year was R$ 588 million, divided among seven winning bets, and each of them won just over R$ 80 million. Had Elza’s ticket been correctly registered, she would have been the eighth winner.
The Judicial Dispute And Caixa’s Version
After noticing that her ticket was not among the winners, Elza decided to file a lawsuit against Caixa Econômica Federal, claiming operational failure of the lottery network, which is linked to the official system of the state bank. Her lawyer stated that “there is evidence that the bet was typed and confirmed at the terminal, but not registered due to a technical error.”
In a statement to the Metrópoles portal, Caixa stated that “there is no record of a bet with the numbers indicated by the plaintiff,” and that “all valid and winning bets are processed automatically by the internal system, without manual interference.” The bank also emphasized that each ticket is identified by a unique barcode and that, without it, there is no way to prove the bet.
The Repercussion Of The Case
The case quickly went viral on social media, with thousands of internet users wondering if such failures could happen to any bettor. Many compared the situation to similar international cases, such as that of an American who sued Powerball for a system error that caused him to lose a prize equivalent to US$ 340 million.
Elza’s story also raised discussions about the oversight and auditing of betting systems in Brazil. Experts interviewed by the NSC Total portal explained that the lottery system is interconnected in real-time with Caixa’s servers, but during peak periods — such as the Mega da Virada — temporary crashes can occur, which does not automatically invalidate the bet, but requires payment confirmation and registration in the main database.
A Woman’s Fight Against The System
While the court decides the case, Elza says she lives in a mix of frustration and hope. “I don’t want to take anyone’s prize, I just want what is rightfully mine. I bet, I paid, and the numbers are there. If they had registered it correctly, I would be among the winners,” she declared in an interview.
Her lawyer claims to be gathering evidence such as witness statements from lottery employees, security camera recordings, and payment receipts. The case is ongoing in Federal Court and could become a landmark for similar cases in the future, especially if any technical responsibility from Caixa is proven.
A Debate That Goes Beyond The Prize
Beyond the financial dispute, the case has opened a broader discussion about the reliability of official lotteries and the lack of independent verification mechanisms. According to consumer rights experts, Brazilian bettors are still vulnerable as there is no public way to audit individual betting records.
Meanwhile, the Mega da Virada 2025 is already being prepared with record pre-sales — and, ironically, with the same type of system that generated the controversy involving Elza. “I hope it serves as a lesson to improve controls. It’s not fair for someone to lose a prize like this due to an error they did not commit,” said the bettor.



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