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Fretadão Opens New Selection Process for Those Who Want to Work from Home in the Afternoon. Know How to Apply for the Home Office Vacancy with Attractive Salaries and Amazing!
The job market has become increasingly dynamic and competitive, and one of the areas that stands out the most is customer service. In this context, Fretadão, an innovative company in the urban mobility sector, is offering a great home office position for Customer Service Analyst I (CX). Those selected in the selection process will be able to work from home in the afternoon.
Who Can Apply for the Fretadão Home Office Vacancy?
The home office position for working from home in the afternoon requires a complete high school education, with a degree being a differential. In addition, previous experience in customer service via chat and phone is highly valued, as well as the ability to work well in a team and adapt to a dynamic environment.
It is also necessary to be available to work on a 6×1 schedule, with alternating days off, to cover the company’s demands, which operate at varied times. To stand out, some additional skills are desirable, such as experience in startups, familiarity with the Zendesk platform, and previous home office experience.
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As part of the customer service team at Fretadão, the selected candidate will be responsible for efficiently and kindly assisting customers, interacting with passengers and companies via chat, email, and phone, ensuring that all questions are answered and problems resolved. In times of tension, it is crucial to provide a quick and satisfactory response to customers.
Decision-making skills are also required, along with the ability to make informed choices quickly. The customer service analyst will also be involved in internal meetings to discuss continuous improvements in service and process optimization.
Selection Process Steps
Fretadão follows a structured and efficient selection process. The steps for the home office position include:
- Registration on the application platform;
- Resume screening.
- Initial interview to assess the candidate’s profile.
- Tests to evaluate specific skills for the position.
- Final interview with the HR team.
- Sending the Proposal Letter with the job offer.
- Hiring and integration into the team.
These steps in the selection process ensure that Fretadão selects the professionals who are most aligned with its organizational culture and the needs of the home office position for working from home in the afternoon.
This is a unique home office position for those seeking a work environment that promotes innovation, flexibility, and professional development, which could be exactly what you need. It is worth mentioning that Fretadão is an innovative, dynamic company with a strong commitment to the well-being of its employees.
Benefits Offered to Those Who Want to Work from Home
Fretadão offers a very attractive benefits package to those selected for the home office position to work from home in the afternoon. Among the highlights are:
- Home Office with the possibility of working from anywhere;
- Flex Food of up to R$ 892.50 per month for meals;
- Health and Dental Plan at no cost (Health Plan with Sul America and Dental Plan with full discount);
- Mobility Card and Transportation Voucher;
- Life insurance and salary advance through Creditas;
- WeWork (Anywhere Office) for those who want an alternative collaborative workspace;
- Wellness benefits, such as online therapy sessions and yoga classes through partner platforms.
It is worth noting that Fretadão was born to transform urban mobility in Brazil. With a business model focused on corporate transportation solutions, the company uses technology as a basis to optimize passenger transport management processes.
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