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New Selection Process of Teleperformance Aims to Fill Dozens of Job Vacancies. These Are Home Office Positions for Candidates from All over Brazil in the Customer Service Area.
Teleperformance, a company operating in over 170 markets, has new home office positions available for candidates seeking to work in customer service. In total, the Teleperformance selection process includes 50 job vacancies for the position of Interaction Expert focused on customer retention for their team. This is a great opportunity to work in a renowned company recognized as one of the best places to work in all of Latin America.
50+ Home Office Positions Available in the Teleperformance Selection Process
If you are communicative, have experience, and are looking for a dynamic and 100% remote work environment, this opportunity could be yours. The company is looking for candidates for its job vacancies with a complete high school education (pursuing higher education may be a differential). Your energy and passion for customer service find a perfect home at Teleperformance.
Experience in customer service is also necessary, preferably in retention, excellent communication, empathy, and proactivity, the ability to work under pressure and in a remote environment, availability to work on a 6×1 schedule from 2:40 PM to 9 PM, with cyclical days off, residence in one of the cities listed in the job description, and a computer or laptop meeting minimum hardware and internet requirements. The company is looking for an Interaction Expert to delight customers and prevent cancellations.
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Those approved in the selection process to fill home office job vacancies at Teleperformance will be responsible for assisting customers who wish to cancel the toll service, using their “cool” personality to create a unique and positive experience.
Analyze customer needs and offer customized solutions and offers to retain them, utilize your communication and persuasion skills to reverse cancellations and ensure customer satisfaction, and work in a team, collaborating with colleagues and leaders to achieve the best results.
Interested in the Home Office Positions of the Teleperformance Selection Process? Sign Up!
Application must be made on the company’s job site. On the official page, it is necessary to read all information carefully, such as requirements, responsibilities, benefits, and salaries, among other details. To apply, you will need to fill out a registration on the platform using some basic information and submit an updated resume compatible with the position.
In addition to a salary of R$ 1,412 + variable, those approved for the home office positions will enjoy great benefits, such as:
- Meal voucher (R$ 16.80 per day);
- Opportunities for growth and professional development (career plan with the possibility of promotion after 3 months);
- Discounts at universities and partner companies;
- Wellness TP: physical and mental health initiatives, such as psychological support, integration events, and partnerships with gyms;
- Fuel allowance (for outings after 11:40 PM);
- Agreement with partner companies and discounts on products;
- Profit Sharing (PLR);
- Life insurance;
- Transportation allowance;
- Medical and dental assistance;
- Childcare assistance.
APPLICATIONS FOR THE TELEPERFORMANCE SELECTION PROCESS
Why Work at Teleperformance?
Teleperformance is a global leader in digitally integrated business services and was recognized as one of the best companies to work for in 2022 across the region of Latin America, according to the ranking conducted by the Great Place to Work Institute.
With this nomination, the company sets a high standard for the workplace for employees working across all sectors in the region.
According to Juan Carlos Hincapié, LATAM CEO/President & Global Deputy COO of Teleperformance, the company is proud to be recognized for establishing a positive corporate culture. This certification shows that its employees value the efforts the company makes to promote a welcoming and caring workplace, as well as the pride they feel in the work they do for their clients.
Não chama nem para entrevista, acho que é fake news essas vagas.
Umas das melhores empresas de call center que já trabalhei na minha vida …trabalhei de 2014 a 2018 no produto sky HDTV. Ilha Máster e tabaco na retenção . Queria muito voltar a fazer parte desse time novamente.
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