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GOVBR Opens Remote Opportunity in Tax Area and Reinforces Its Role in the Digital Transformation of Municipalities by Offering Technical Support to Systems Used Throughout the Country, with Broad Benefits and Focus on Work-Life Balance.
Governança Brasil (GOVBR), a company specializing in technological solutions for municipal public management, is hiring for Junior Support Analyst – Tax Area, under a CLT, 100% remote contract with a broad benefits package, described in recent recruitment materials as attractive and focused on quality of life.
The opportunity is for directly supporting systems used by municipal governments in tax management, in a context of expanding digital transformation in the public sector.
GOVBR and Digital Public Management
GOVBR develops and operates platforms aimed at municipal public administration, focusing on revenue collection, finance, transparency, and governance.
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The solutions are adopted by municipalities looking to digitize routines, integrate data, and support decision-making with more agility and control.
In recent years, the company has consolidated its presence in the software market for local governments and has joined the Volaris Group, an international group that brings together technology companies in specific niches while maintaining independent operations and branding in Brazil.
According to institutional communication, the company employs more than 500 employees in various areas and emphasizes an environment of cooperation, continuous learning, and a focus on innovation applied to public service.
The organization also highlights the importance of work-life balance, associating this commitment with a “mix of benefits” aimed at quality of life.
Role of the Junior Support Analyst
The position of Junior Support Analyst – Tax Area is focused on attending to clients who use GOVBR systems for municipal revenue management.
The professional provides remote technical support to external users, aiming to resolve queries, register occurrences, and contribute to the operational stability of the solutions.
According to the job description, the analyst works under direct supervision and is responsible for conducting attendances in an agile, courteous, assertive, preventative, and innovative manner, ensuring client satisfaction.
This professional is also responsible for registering all calls in the system, following internal processes, allowing for tracking the history, status, and developments of each request.
Another important task is to identify needs perceived during support and relay this information to the commercial or relationship areas when the raised point indicates improvements or adjustments.
Additionally, the position requires constant updating on products, related tax legislation, the functioning of technology, and the evolution of the solutions offered.
Required Profile and Technical Knowledge
GOVBR is looking for higher education students in Information Systems, Computer Science, Administration, Accounting, or related fields.
Requirements include knowledge in operating systems, databases, networks, and implementation management, as well as familiarity with the municipal tax area.
Desired knowledge includes topics related to municipal revenue collection, such as ISS, Simples Nacional, and collection processes, as well as previous experience in customer support.
Recruitment materials emphasize that this is a role focused on lower complexity technical demands, suitable for early-career professionals who wish to deepen their understanding of public fiscal systems.
As differentiators, knowledge in the public sector and marketing policy, especially in the context of solutions for government bodies, is highlighted.
Remote Model, Benefits, and Hiring Conditions
The position is advertised as permanent, under CLT and 100% remote, open to candidates from any region of the country and also to people with disabilities.
Official texts mention competitive salary, although the range is not publicly detailed.
However, the benefits package is described in various communications and includes:
- Flexible card for meals and food
- Education assistance
- National partnerships with discounts
- Health and dental plans
- Telemedicine
- Annual bonus and birthday bonus
- Life insurance
- Wellness programs
- Access to TotalPass
- One semi-annual day off called “Day of Trouble”
The company emphasizes that its benefits mix aims to support well-being, professional development, and work-life balance.
Selection Process Steps
The selection process follows a structured flow.
First, the candidate registers on the recruitment platform.
Then they participate in an interview with Talent Acquisition.
Next, they go through a cultural fit stage.
The next phase involves a behavioral mapping, used to understand the candidate’s profile concerning the job demands.
In the following stage, there is a interview with the manager responsible for the area.
Finally, successful candidates move on to the hiring and onboarding phase, with initial training and presentation of tools and routines.
How to Apply for the Remote Position at GOVBR
Applications are made exclusively through the official channels of Governança Brasil, on the recruitment platform where the company centralizes its opportunities.
On this page, interested parties can find the complete job description, requirements, information about the 100% remote model, details of the selection process, and the form to submit the resume.
To participate, simply access the careers section, locate the position of Junior Support Analyst – Tax Area, check if the profile meets the requirements, and complete the online application.
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