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Working Monday to Friday Just Got Better! Atento Offers Positions for Those Seeking Stability in the 5×2 Shift, Salary of R$ 4,500 and Unmissable Benefits in the Customer Service Sector!
If you are looking for a challenging opportunity in customer service, Atento, one of the largest call center companies in the world, has a position available for a SAC I consultant in Campinas, São Paulo. With a 5×2 work schedule and a salary of up to R$ 4,500, the opportunity is ideal for professionals with a degree in mechanical or electrical engineering who have experience in the automotive sector.
In addition to the attractive salary, the position offers a wide range of benefits and the chance to be part of a company recognized for its global customer relationship practices. Below, check out all the details about this opportunity, the requirements, and how to apply.
Responsibilities of the SAC I Consultant
At Atento, the SAC I Consultant plays a key role in technical support for the automaker’s customers. The main responsibility is to answer calls, providing technical support and proposing solutions for mechanical or electrical issues in vehicles such as trucks, buses, and vans. If the solution is not possible over the phone, the consultant will be responsible for contacting the dealer network for in-person assistance.
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Among the responsibilities of the position are direct contact with mechanics and dealers to discuss and propose solutions, weekly reporting of critical cases to the automaker, and tracking the search for parts when necessary. The professional will also use the automaker’s internal system to manage demands and update customers on important information.
The role requires not only solid technical knowledge but also communication and organizational skills. The consultant will act as a bridge between customers, dealers, and the automaker, ensuring efficiency in service and customer satisfaction.
Requirements for the Position at Atento
The position requires a university degree in mechanical, electrical engineering, or related fields, as well as practical experience in vehicle mechanics. It is essential that the candidate has technical knowledge in trucks, buses, and cars obtained in automakers or specialized workshops. Having intermediate English will be considered a differential, although it is not mandatory.
The ideal candidate must demonstrate analytical skills, be solution-oriented, and have ease in working within a team. Good communication, organization, and the ability to manage multiple demands are crucial for success in the position. The professional should reside in or have easy access to the city of Campinas.
Benefits Offered by Atento
In addition to the salary, which starts at R$ 3,825 during the probation period and reaches R$ 4,500 after 90 days, Atento offers a robust benefits package that includes:
- Transportation Voucher to facilitate commuting;
- Meal and/or Food Voucher, ensuring support for daily expenses;
- Childcare Assistance for employees with young children;
- Discounts on Company Products;
- Dental Assistance and health program;
- Partnerships with gyms and sports practices to promote well-being;
- Life Insurance and funeral assistance;
- Discounts on educational courses and learning platforms;
- A structured career plan, with possibilities for internal growth.
These benefits reinforce Atento’s commitment to providing quality of life and professional development for its employees.
Work Schedule and Location
The work schedule for the position follows a 5×2 shift, with a monthly workload of 220 hours. The exact hours will be defined during the selection process, but the days off are variable. The position is in-person, located at Avenida Barão Smith de Vasconcellos, in Campinas, São Paulo. The strategic location facilitates access to the workplace, especially for those already residing in the area.
Check the Details and Apply for the Call Center Position!
If you have experience in the automotive area, a degree in engineering, and are looking for an opportunity in a globally recognized company, this position at Atento is for you. With a competitive salary, attractive benefits, and the chance to build a career in a leading company, this is an opportunity that cannot be missed.
Ensure your application for the selection process for the consultant position by accessing the official website by February 17. Prepare for each stage and show why you are the ideal candidate for the SAC I Consultant position. This is your chance to work in one of the largest call center companies, playing an important role in customer interaction and technical support for the automaker. Good luck!
Selection Process – Position for Consultant in 5×2 Shift
The selection process for the position at Atento is divided into clear and organized stages, ensuring a transparent and fair selection. The stages include:
- Registration on the Atento platform;
- Smart Test, which assesses basic skills needed for the role;
- Technical Mechanics Test, to verify knowledge in the area;
- Screening based on the results of the previous stages;
- Interview with HR, where expectations and competencies will be aligned;
- Hiring, for those approved.
Applications for the consultant position are open until February 17, and interested candidates must register on Atento’s official website. It is important to fill out all information correctly and be prepared for each stage of the process.
About Atento
Atento is a global leader in call center and business process outsourcing, with a presence in 17 countries and over 110,000 employees. The company combines technological innovation with a human touch to provide memorable experiences for customers. With a diverse portfolio of customized solutions, Atento serves multinationals in sectors such as technology, telecommunications, and finance.
Being part of Atento means working in an innovative environment, focused on excellence and professional development. The company values its employees, promoting a culture of continuous learning and offering real opportunities for growth.
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