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Opportunity For Those Seeking Remote Work At An Innovative Company. Competitive Salary, Food Allowance Of R$1,000.00, Home Office Assistance Of R$150.00, And Exclusive Benefits. Applications Open!
If you are looking for job vacancies in the customer service sector and want to work remotely for an innovative company, this could be the perfect opportunity! Simples Dental, a leader in the dental software market, has an open job posting for Support Analyst, offering an attractive benefits package and complete equipment for remote work.
The company is looking for proactive professionals with communication skills to provide support to customers and ensure the best experience with the platform. Simples Dental offers a dynamic, collaborative, and constantly growing environment, making it an excellent option for those looking to evolve professionally within the technology sector.
Selection Process Simples Dental
The selection process for the Support Analyst position at Simples Dental is divided into five stages, ensuring that selected professionals have the right profile to join the team. Here’s how the selection will work:
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Registration – The candidate must fill out an online form and submit an updated resume.
Technical Test – Application of a test to assess specific knowledge in the customer support area.
Interview With HR – Analysis of behavioral profile and alignment with the company culture.
Interview With Leadership – Technical evaluation and analysis of communication and problem-solving skills.
Hiring – If approved, the professional will receive a formal proposal and start the integration process into the team.
During the selection process, candidates will be evaluated based on their experience, communication skills, analytical abilities, and mastery of digital tools. The company seeks professionals who have the desire to learn and develop within an innovative and technological environment.
Support Analyst – Home Office
The Support Analyst will be the main point of contact between the company and the clients, ensuring efficient and personalized support to address queries and assist in using the platform.
Among the main responsibilities of the position are:
- Customer support via email, chat, and phone, resolving questions about the dental software.
- Creation and updating of FAQs, ensuring that customers have access to quick and effective answers.
- Collaboration between teams, working with the Sales, Customer Success, Billing, and Development departments.
- Monitoring performance indicators, seeking continuous improvements in user experience.
- Suggesting platform optimizations, identifying customer needs and proposing adjustments to internal processes.
The position allows for remote work, with equipment provided by the company, ensuring greater comfort and efficiency for the employee.
About Simples Dental
Simples Dental is one of Brazil’s leading startups in the dental software segment, providing digital solutions for over 12,000 clinics and offices. The company is part of the Henry Schein group, a global leader in the dental sector, ensuring solidity and growth opportunities for its employees.
With a dynamic and innovative work environment, Simples Dental values diversity and encourages the professional evolution of its employees. The company invests in training, educational support, and incentives to ensure a highly qualified and engaged team.
In addition to rapid growth in the market, the company has a strong commitment to innovation and continuous process improvement, always providing excellent service to its clients.
Requirements For The Position
Empathy And Communication Skills For Customer Service.
Organization And Proactivity To Manage Demands And Tasks.
Experience With Technical Support Or Customer Service.
Knowledge Of SaaS Tools, Google Workspace, And Digital Service Platforms.
Willingness To Learn And Grow Within The Company.
Benefits Of The Position
Simples Dental employees enjoy a comprehensive benefits package, including food allowance of R$1,000.00 and home office assistance of R$150.00 to cover expenses for internet and work setup. The company also offers Unimed health plan, dental agreement, book reimbursement, partnerships with gyms and therapies, as well as extended maternity and paternity leave.
Other advantages include free English classes, access to coworking spaces from the Woba Network, day off on birthdays, and provision of complete equipment to ensure the best remote work experience.
How To Apply?
Those interested in the Support Analyst Home Office position at Simples Dental should apply as soon as possible by filling out the form available on the company’s website.
After applying, candidates will go through a structured selection process, which includes technical tests, interviews, and behavioral assessments. The company values committed professionals who align with the organizational culture, ensuring a collaborative and innovative work environment.
If you wish to work at a leading company in the dental market, with remote work, exclusive benefits, and great growth opportunities, this could be the ideal chance for your career!
SECURE YOUR POSITION BY CLICKING HERE!
Source: Gupy
Gostaria de saber se tem uma vaga de home office que não exigia experiência em tecnologia, Gravataí RS
Tem alguma vaga para home office em campo grande ms
As vagas já estão encerradas ! Manda pra mim alguma homem office para Rio Grande do sul