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Customer Service Assistant – Digital Reception at Sicredi in Medianeira/PR with Salary and Exclusive Benefits!
Looking for job openings in the digital service area? Sicredi is hiring a Customer Service Assistant to work at the Digital Reception for its Members in Medianeira, PR. The company offers an attractive benefits package and growth opportunities.
Sicredi Selection Process
The selection process for this job opening consists of different stages, ensuring that the candidate aligns with the requirements of the position and the company culture. The first stage involves the candidate’s registration, where a detailed resume analysis will be conducted. After this phase, candidates are invited for a virtual chat, allowing the company to better understand each individual’s profile and professional experiences.
In the third stage, candidates undergo a more in-depth interview with a representative from Sicredi’s recruitment team. Here, their communication skills, problem-solving abilities, and capacity to handle digital service will be assessed. Finally, selected candidates enter the company’s Talent Bank, and if they meet expectations, they are hired for the position.
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Customer Service Assistant – Medianeira/PR
The Customer Service Assistant position is aimed at professionals who have ease in communication and digital service. The professional will be responsible for providing assistance via WhatsApp Enterprise, clarifying questions about products and services, and guiding members in using Sicredi’s digital channels. Additionally, the role involves administrative and operational processes related to the service area.
About Sicredi
Sicredi is the first Cooperative Financial Institution in Brazil, with more than 120 years of history. The company has over 45,000 employees and aims to transform society through financial inclusion and cooperativism. With an innovative structure focused on valuing its talents, Sicredi was named the Best Company to Work for in Brazil in 2024 by the GPTW ranking.
The institution operates throughout the national territory and has a strong digital presence, constantly investing in technology to enhance the experience of its members. As a cooperative, Sicredi seeks not only financial growth, but also the social development of the regions where it is present.
Requirements for the Position
To apply for this job opening, the candidate must meet the following requirements:
- Bachelor’s degree completed or in progress;
- Good communication and negotiation skills;
- ANBIMA CPA10 or CPA20 certification (a plus);
- Knowledge of financial products and services (a plus);
- Proficiency with technology and Office Suite;
- Experience with customer service.
Benefits of the Position
Sicredi offers a comprehensive benefits package for its employees, ensuring well-being and quality of life:
- Meal or food voucher;
- Special child assistance;
- Daycare/nanny assistance;
- Service time add-on;
- Funeral assistance included in life insurance;
- Salary supplementation in cases of leave by INSS;
- Life insurance;
- Health and dental plans;
- Gympass and Telemedicine;
- Postgraduate and external course assistance;
- Birthday leave and annual gifts;
- Benefits on Sicredi products and services.
How to Apply at Sicredi
If you want to participate in the job opening announcement, submit your application through Sicredi’s official website. Before completing your application, ensure your resume is updated and prepare for the mandatory video presentation stage.
During the selection process, all communications will be made via email or phone. Make sure your contact details are correct and keep an eye on your inbox and spam folder. If you receive negative feedback, do not be discouraged! Sicredi has various open opportunities, and your profile may fit future selections.
CLICK HERE TO SECURE YOUR POSITION
Source: Gupy
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