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With a Salary of R$ 2,650, Assistance of R$ 2,400.00 and Various Other Benefits, This Job at Aurum for Working from Home is a Great Opportunity. Check the Details and Apply!
If you dream of working from home with an attractive salary and a complete benefits package, Aurum has an opportunity that may be perfect for you. The company, a reference in the legal software market, has a remote job opening for the position of Customer Analyst. And there’s more: in addition to the salary of R$ 2,650, Aurum offers assistance of R$ 2,400.00 and also provides a laptop so you can work remotely with all the comfort. Want to know more about this remote job that provides a laptop? Check all the details below.
Responsibilities of the Remote Position at Aurum
Headquartered in Santa Catarina, Aurum is expanding its team and seeks professionals from all over Brazil who want to be part of a company recognized as one of the best places to work. The Customer Analyst at Aurum will have the important task of ensuring that customers are fully satisfied with the services offered, especially with the Astrea platform. This includes monitoring customer experience, mapping their needs, and acting as a link between internal teams and users, promoting continuous improvements.
You will be responsible for conducting strategic consultations, helping customers get the most out of the product in their routines. Another important point is crisis and conflict management, always seeking to mitigate impacts and maintain trust in the company. If you enjoy challenges and have a passion for providing quality service, this remote position offers the opportunity to be part of a team that values excellence and innovation.
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Who Can Apply for This Remote Position?
To apply for the remote position that provides a laptop at Aurum, you must be pursuing or have completed a higher education degree in fields such as Administration, Law, International Relations, or similar. Additionally, having experience in Ongoing CS and skills in data analysis and CX metrics is important.
The company also values skills such as good communication, time management, and task prioritization. And if you already have experience with tech touch strategies or experience in the legal market, this can be an important differentiator in the selection process.
Another point that can highlight your application is knowledge of platforms like SenseData and Reclame Aqui. If you have worked with customer service via WhatsApp or have skills in SLA management, your chances of standing out increase even more.
Benefits Offered by the Company
In addition to the possibility of working from home, Aurum offers an enticing benefits package. Employees receive a meal or food voucher of R$ 1,000 per month, home office assistance of R$ 120.00, and a national health and dental care plan.
Another exclusive benefit is the workplace assistance, which provides R$ 2,400.00 for you to set up a comfortable workspace at home. And there’s more: the company also offers Gympass, free psychological and nutritional consultations, and PLR that can reach up to two extra salaries.
For those who value relaxation moments, Aurum has the Relax Week, which guarantees time off between Christmas and New Year’s, and a day off on your birthday. Additionally, employees participate in development programs, celebratory actions, and benefit from a culture of continuous feedback.
How to Participate in the Selection Process?
Interested in this remote position that provides a laptop? Applications are open until January 13, 2025, and can be made through the official Aurum website at the link below.
The selection process includes steps such as registration, interviews with HR and leadership, and final hiring. Aurum seeks professionals who are aligned with its culture and want to make a difference in customer service.
Why Choose Aurum?
Aurum is not just a well-established company in the legal software market, but also a place that values the development and well-being of its employees. Recognized as one of the best companies to work for in Santa Catarina and Brazil, Aurum offers a dynamic and collaborative work environment.
With a culture of transparency and focus on personal and professional growth, the company invests in development programs like Aurum Talks and development guilds. If you’re looking for an opportunity to grow in a welcoming environment, this job for working from home is an excellent choice.
Boa noite, fico com.kuitas dúvidas sobre esses anúncios pois parece muito fácil, é oferta demais.
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