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Home Office Job for Support Assistant with Remote Work, Benefits, and Schedule from Monday to Saturday. Work from Home with Stability and Health Insurance Included.
If you are looking for a home office position with defined working hours and corporate benefits, the opportunity offered by Farmácias APP may be ideal. The company is conducting a selection process for the position of Customer Support Assistant, with 100% remote work and a schedule from 1:40 PM to 10:00 PM, from Monday to Saturday. The role is aimed at professionals with experience in customer service and good written and verbal communication skills, who wish to work from home with stability and structure. The position is permanent and offers a CLT contract with a benefits package comparable to major companies in the technology and health sectors.
Responsibilities of the Home Office Position Include Customer Support and Ticket Management
The Customer Support Assistant will primarily ensure efficient service to the end consumer and users of the digital platform. The professional will operate through various channels such as phone, WhatsApp, and ticketing system, providing support from the request entry to problem resolution.
Other activities of the home office position include registering and closing tickets, as well as directing requests to internal areas or specific collaborators. The company is looking for a collaborative profile that can maintain organization in service and demonstrate proactivity in suggesting improvements to the area’s processes.
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The routine requires commitment to humanized service and excellence in communication, values that are considered essential for Farmácias APP, which values a close and efficient relationship with its customers.
Requirements Include Complete High School and Experience in Customer Service
To apply for the home office position, it is necessary to have completed high school and proven experience in customer service, either in retail, the pharmaceutical sector, or technical support. It is also desirable to be pursuing higher education and have basic knowledge of the Office Suite, as the use of digital tools will be constant in the daily routine.
The selection is open to candidates from all over Brazil, provided they have a good internet connection and an appropriate environment for performing the function in a home office. The company values profiles committed to deadlines, empathetic in dealing with customers, and skilled in following workflows and service scripts.
Benefits Enhance the Appeal of the Home Office Job
Although it is a home office position, Farmácias APP offers hired employees meal vouchers, food vouchers, health insurance, dental insurance, and life insurance. The fixed schedule facilitates personal routine organization, while working from home eliminates the time and cost associated with daily commutes.
This set of benefits makes the opportunity even more appealing for professionals seeking quality of life and a balance between personal life and work.
How to Apply for the Home Office Position
Interested candidates should apply through the Remotar website, using the link below. During the selection process, candidates will undergo a resume screening and technical interviews conducted by the company’s Human Resources team.
About Farmácias APP
Created by Pharmacy S/A, Farmácias APP is a national platform that connects pharmacies, supplement stores, and drugstores to consumers through an intuitive and secure digital experience. The company operates in the health, wellness, and cosmetics sector with a focus on saving time and money for users, integrating technology and convenience in one place.
With a national presence and a catalog of thousands of products, the app is available for free download in major app stores, as well as on the official website. The company’s mission is to improve its customers’ quality of life through innovation and accessibility in the health and beauty market.
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