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Want To Work From Home At Night And Still Earn Well? Fretadão Opens New Selection Process With Job Vacancy For The Service Sector, Check The Details!
The growth of the remote work model has brought various opportunities for those looking to work in the comfort of their homes. One such opportunity is the home office position offered by Fretadão, a prominent company in the urban mobility sector, which has opened a selection process for the position of Customer Service Analyst I (CX). This position offers the chance to work from home at night, with an attractive salary of R$ 2,532.00 and additional benefits that total R$ 892.50. For those who have completed high school and are looking for schedule flexibility, this could be the ideal opportunity.
About Fretadão: Revolutionizing Urban Mobility
Fretadão is an innovative company committed to transforming urban mobility in Brazil. Acting as an intermediary between passengers and transport companies, Fretadão’s mission is to improve the experience of corporate transport users by leveraging technology as its primary ally. By joining the team, employees will not only be in a job position but also be part of a broader mission of innovation and social impact.
With an organizational culture that values teamwork, responsibility, and innovation, the company is seeking professionals aligned with these values to contribute to Fretadão’s growth. Remote work has become a common practice within the company, especially for roles that allow working from home, offering greater flexibility and quality of life to employees.
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Job Description: Customer Service Analyst I (CX)
The home office position for the role of Customer Service Analyst I (CX) is an excellent opportunity for professionals looking to work from home at night. The employee will be responsible for ensuring that Fretadão’s customers have the best possible experience with the services provided. The role encompasses customer assistance, data management, and problem-solving efficiently and proactively.
Among the main responsibilities of the position are:
- Customer Assistance: Resolve queries and issues through various channels, including chat, email, and phone.
- Data Management: Update passenger information, such as addresses and routes, ensuring data accuracy.
- Problem Resolution: Handle critical situations swiftly, providing satisfactory solutions for customers.
- Team Collaboration: Participate in meetings and discussions with the team to improve service and customer satisfaction.
This remote home position is ideal for those seeking flexible hours, as the work is conducted at night, on a 6×1 schedule, with alternating days off. The work environment is remote, allowing employees to perform their duties from anywhere in Brazil, without the need for daily commuting.
Requirements To Apply For The Home Office Position
The home office position offered by Fretadão is intended for professionals with a completed high school education and some basic skills that facilitate the performance of their duties. Check out the main requirements:
- Completed High School: Ongoing or completed higher education is a plus, but not mandatory.
- Customer Service Experience: Preferably via chat and phone, with the ability to handle multiple demands simultaneously.
- Availability To Work At Night: The position requires availability to work on a 6×1 schedule, during the early morning shift.
- Technical Skills: Basic knowledge of tools such as the Office suite and customer service platforms like Zendesk.
Fretadão seeks organized and proactive individuals with good communication skills. Previous experience in working from home is a plus, but it is not a prerequisite for the position.
Benefits Offered By Fretadão
In addition to a salary of R$ 2,532.00, professionals hired for this home office position will benefit from a package totaling R$ 892.50.
Fretadão values the well-being and satisfaction of its employees, offering a range of advantages that go beyond salary. Check out some of the main benefits:
- Flex Food Swile: Monthly benefit of R$ 892.50 for meals.
- Mobility Card and Transportation Voucher: Even while working in a home office position, employees have access to these benefits for occasional travel.
- Health Insurance and Dental Plan: Health and dental coverage, ensuring the care of employees’ health.
- Life Insurance: Additional security for employees and their families.
- Flexible Work Environment: Employees can choose between working from home or in coworking spaces, such as WeWork, ensuring more workspace options.
- Wellness Programs: The company offers access to online therapy sessions, partnerships with educational platforms like Open English, and other benefits focused on employee well-being.
These benefits make Fretadão one of the most attractive companies for those wishing to work from home, with flexible working conditions and complete support for professional development.
How To Apply For The Home Office Position
If you are interested in working from home at night and meet the mentioned requirements, the application process is simple and entirely online. Applications are open until November 12, 2024, and can be made directly on Fretadão’s website or through the recruitment platform indicated on the company’s site.
Remember to prepare an updated resume, highlighting your previous experiences and your customer service skills. Fretadão values professionals who demonstrate proactivity and a willingness to learn, especially in dynamic work environments.
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Estou muito interessado em trabalhar.para o FRETADÃO!