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Have You Ever Thought About Working From Home Only In The Afternoon? Fretadão Has A Part-Time Job Opening For Customer Service Analyst. Check Out How To Apply And Take Advantage Of This Excellent Opportunity!
When it comes to the customer service market, especially in the urban mobility environment, many opportunities stand out for offering the ability to work from home. Now, a new part-time position for Customer Service Analyst I (CX) at Fretadão is open. This is a unique chance to work from home only in the afternoon in a dynamic environment, with a strong corporate culture and a commitment to innovation in the sector.
Find Out What Is Required To Apply For The Part-Time Job And Work From Home
The opportunity to work from home only in the afternoon as a Customer Service Analyst at Fretadão requires specific skills and experiences. These include a completed high school education; however, ongoing or completed higher education is a plus.
Previous Experience In Chat Support, strong written communication skills, and the ability to solve problems quickly are required. Proficiency in the Office Suite is essential for managing information and reports.
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In addition to these requirements, the company values candidates who have experience in startups, are familiar with the Zendesk platform, and have previous experience with home office, which facilitates adaptation to the remote work model.
Successful candidates for the part-time position will have the opportunity to engage in different activities, contributing to the continuous development of the user experience.
The main responsibilities include answering inquiries and resolving customer issues using chat, email, and phone, as well as maintaining and updating passenger information, such as route and address changes, among others.
The Selection Process For The Part-Time Position Takes Place Online
The selection process at Fretadão is well-structured and includes several stages that help the company select candidates that align with its culture and values.
- Initial Registration: Submission of resume and basic information;
- Screening: Profile analysis to verify alignment with the opportunity;
- Initial Interview: Conversation to get to know the candidate and their background;
- Fretadão Tests: Specific evaluations to validate skills;
- Final Interview: Detailed discussion about the position and expectations;
- Offer Letter: Formalizing the job offer.
This structure allows candidates to have a clear view of what to expect and enables the company to gain in-depth knowledge of each person before bringing them on board.
Working from home only in the afternoon at Fretadão means being part of a company that not only transforms corporate mobility but also invests in the growth of its employees.
Benefits
One of the major attractions of this opportunity to work from home only in the afternoon is the benefits package offered. Unlike many companies, Fretadão goes beyond the basics and provides advantages that promote the quality of life and well-being of its employees:
- Flex Food of R$ 892.50 Monthly: For meals;
- Home Office and Coworking Spaces: You can work from wherever you want and also access offices in the WeWork network;
- Mobility Card and Transportation Voucher: Facilitating travel whenever necessary;
- Health and Dental Plans: Offered by Sul América;
- No Dress Code: Complete freedom to dress comfortably.
There are also extra benefits such as birthday day off, salary advance, payroll loan, pharmacy benefit, and exclusive partnerships with gyms, therapy platforms (Vittude), and English learning.
These benefits reflect Fretadão’s commitment to valuing its employees, promoting an environment where professional development is prioritized alongside quality of life.
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