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Sicredi opens new positions for Customer Service Assistant, with salary + benefits such as health insurance, dental, Gympass, and private pension. See how to apply.
Sicredi, one of the largest financial cooperatives in Brazil, has dozens of open positions for the Customer Service Assistant role. The opportunity is aimed at professionals with a communicative, proactive profile who wish to grow in a solid cooperative environment, recognized for excellence in customer relationships and focus on human development.
The position offers market-compatible salary, robust benefits, and a fixed schedule from Monday to Friday, from 8:30 AM to 5:30 PM, with a 1-hour break, ensuring a balance between professional and personal life. It is an excellent chance for those seeking stability, a career plan, and a collaborative work environment.
What does a Customer Service Assistant do at Sicredi
The professional is the first contact for members with the institution, playing an essential role in the customer service experience and customer loyalty. Among the main activities are:
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- Welcome and greet members and non-members, ensuring a humanized service;
- Direct customers to the appropriate channels (in-person or digital), according to their needs;
- Promote the digital education of members, guiding them on the use of online services;
- Identify new business opportunities with cooperators;
- Integrate new members and operationalize services for payments, receipts, and various inquiries;
- Support business managers in prospecting and maintaining clients;
- Prevent and curb irregular transactions, ensuring compliance with security policies and anti-money laundering.
The position requires responsibility, agility, and commitment to the cooperative values that have sustained Sicredi’s operations for over a century.
Requirements and qualifications
To apply for the Customer Service Assistant position at Sicredi, candidates must meet the following requirements:
- Previous experience in customer service or client relations;
- Completed or ongoing higher education in the areas of Administration, Economics, or Accounting;
- ANBIMA CPA-10 or CPA-20 certifications will be differentiators;
- Desirable experience in administrative or commercial areas, preferably in cooperatives or financial institutions;
- Proven track record of results in previous roles;
- For internal employees, a minimum of six months of experience is required.
In addition to education, Sicredi values technical skills such as business acumen, sales techniques, strategic planning, and knowledge of cooperativism. The ideal professional should be dynamically proactive and capable of sharing knowledge, reflecting the collaborative spirit of the institution.
Benefits offered by Sicredi
Working at Sicredi means being part of an organization that values well-being, transparency, and the growth of its employees. The benefits package is one of the most comprehensive in the financial sector and includes:
- Fixed remuneration compatible with the position and experience;
- Profit Sharing Program (PPR);
- Meal and food vouchers;
- Service time bonus;
- Corporate uniform;
- Unimed health plan for employee, spouse, and children;
- Dental plan extended to the family;
- Transportation voucher (Tri or Teu);
- Education assistance with reimbursement according to internal policy;
- Private pension with cooperative contribution of up to 10%;
- Access to Wellhub (Gympass) and encouragement of physical activity;
- Sicredi Aprende platform, with improvement courses and online certifications;
- Childcare or nanny assistance;
- Telemedicine and nutrition and psychology services;
- Always Well Benefit: psychological, legal, and financial support;
- Group life insurance;
- Day off on your birthday and quality of life programs.
Sicredi invests in a humanized management model, prioritizing the personal and professional development of its employees, while maintaining an internal culture based on respect, ethics, and collective purpose.
How to apply
Applications for the Customer Service Assistant position at Sicredi must be made exclusively online, through the official recruitment website of the cooperative.
Access the application link now:
- 0313/16 – Customer Service/Agro Business Assistant [Iporã do Oeste/SC Agency] – Sicredi Raízes RS/SC/MG
- 0710/PR – Customer Service Assistant – Serranópolis do Iguaçu/PR Agency
- 0719.034 Agro Customer Service Assistant – Osório Guimarães / Prudentópolis/Pr
- 0812 – Customer Service Assistant – Centro Sul Agency – Sorriso/MT
- 0720 – Customer Service Assistant (Agro) – Piraju / SP
Just fill out the form, submit your resume, and follow the steps of the selection process through the Gupy platform. Applications remain open for a limited time, and the selection may close as soon as the number of applications is reached.
Working at Sicredi is more than just holding a position; it is participating in an institution that believes in cooperation as a tool for transformation. If you are looking for a solid career, comprehensive benefits, and an environment that values the human being, this is your opportunity to grow with purpose.
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