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Sesc’s Selection Process in Blumenau Offers Attractive Salary, Wide Benefits, and In-Person Stages Including Technical Exam and Interview, with Applications Open Until December 11, 2025.
Sesc Santa Catarina is accepting applications for the position of Customer Relationship Attendant at Hotel Sesc Blumenau, with a monthly salary of R$ 3,505.00 (including DSR), a workload of 44 hours per week, and a benefits package that includes food or meal vouchers and health insurance.
Applications can be made until December 11, 2025, at 7 PM, exclusively online, according to the institution’s announcement.
The opportunity is for work in Blumenau, in the Salto do Norte neighborhood, where Hotel Sesc Blumenau is located.
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The selected professional will work directly in public service and in promoting the services offered by the unit, focusing on workers in commerce, their families, and the community at large.
Requirements and Profile Sought by Sesc
Although the announcement mentions individuals with incomplete high school education, the job posting requires a complete high school diploma as the minimum educational requirement to participate in the selection process.
There is no indication of the need for higher education or specific technical training.
Sesc indicates a preference for candidates with experience in the commercial area, especially in customer prospecting, company visits, post-sale activities, sales, and negotiation.
Knowledge in customer service techniques, focusing on relationship building and loyalty, is also requested.
Another requirement is to have an active Class B National Driver’s License, as some activities involve travel for visits to partner companies and potential clients.
Responsibilities of the Customer Relationship Attendant
According to the job description, the Customer Relationship Attendant will focus on consultative service, seeking to understand the public’s needs and present solutions aligned with Sesc’s services.
Among the responsibilities of the position is direct service, with a posture that is considered welcoming and aimed at long-term relationships with users.
The professional will also be responsible for selling activities and services of the institution directly to companies, promoting Sesc’s products, such as leisure, culture, education, health, and accommodation services.
In addition to the commercial approach, the position involves administrative tasks related to the service flow.
Among the anticipated routines are the execution of registrations, applications, cancellations, and payment collections, always aligned with the institution’s internal procedures.
The role contributes to achieving the goals set for the unit and maintaining the standard of excellence in service adopted by Sesc Santa Catarina.
Weekly Workload, Salary, and Benefits Offered
The position offers a 44-hour weekly workload, on a 6×1 schedule, meaning six working days and one day off per week.
The regime is full-time, with in-person work at Hotel Sesc Blumenau. The salary stated in the announcement is R$ 3,505.00 monthly, already considering the Paid Weekly Rest (DSR).
In addition to the fixed remuneration, Sesc offers a comprehensive benefits package for the position.
Among them are food or meal vouchers, with a symbolic deduction of R$ 1.00 from the payroll, Unimed health plan, a quality of life incentive program, encouragement for training and professional development, and discounts on various Sesc services, such as dentistry, education, gym, restaurant, hotels, and other socio-educational activities.
The announcement also emphasizes that the institution values principles such as welcome, integrity, respect for diversity, excellence, sustainability, and innovation, which guide the practices of service and public relations.
Suggested References for Candidates’ Preparation
Sesc presents a set of bibliographic references in the job text that can serve as a basis for candidates’ preparation, especially for the technical exam and performance in evaluative stages related to service and sales.
Among the cited works are books on service marketing and relationship marketing, focusing on customer experience, loyalty, post-sale, and service sales.
Mentioned authors include Christopher Lovelock, Valarie Zeithaml, Iná Futino Barreto, and Edson Crescitelli, along with materials on customer service and contents on applied mathematics for percentages.
The mention of these references reinforces that the selection process tends to value candidates who master concepts of customer relationship, user experience, consultative approach, and strategic service sales vision.
Inclusion and Diversity Policy in Selections
The recruitment policy informed by Sesc reinforces the commitment to inclusion and diversity.
The announcement states that all vacancies at the institution are open for people with disabilities, and candidates are welcome to participate as they are, without discrimination.
This guideline also applies to the position of Customer Relationship Attendant at Hotel Sesc Blumenau, broadening the potential audience interested in the opportunity.
Stages and Dates of the Selection Process in Blumenau
The selection process consists of different stages, with dates and times previously defined in the announcement. Applications go until December 11, 2025, at 7 PM, Brasília time.
The list of candidates approved for the technical exam is expected to be released on December 12, 2025, at 6 PM.
The in-person technical exam will take place on December 15, 2025, at 9 AM, at Sesc’s unit in Blumenau located at Rua Udo Deeke, 1330, Salto do Norte neighborhood.
The list of candidates approved for individual interviews is expected to be released on December 19, 2025, at 6 PM.
The in-person interviews are scheduled for January 7, 2026, at 9 AM, at the same location as the exam. The final result is scheduled to be released on January 9, 2026, at 6 PM.
How to Apply for the Selection
Those interested in competing for the position of Customer Relationship Attendant at Hotel Sesc Blumenau, with a salary of R$ 3,505.00, a 44-hour weekly workload, and benefits such as health insurance, food vouchers, and discounts on institution services, should register online by December 11, 2025, at 7 PM.
The registration should be completed on the recruitment system indicated by Sesc Santa Catarina in the official job announcement, with all requested information filled out correctly, including proof of complete high school education, experience in the commercial area, and active Class B driver license.
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