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Uber's new law brings new features and passengers can now demand this benefit on trips

Written by Alisson Ficher
Published 05/02/2025 às 13:11

New Uber rule requires drivers to keep air conditioning on during trips, affecting millions of passengers!

Uber, the ride-hailing giant, has just launched a new feature that promises to change the experience of thousands of passengers and drivers in different parts of Brazil.

With a significant change in company rules, there is now one more responsibility for drivers, who will have to adapt to a new requirement.

The latest update to Uber's rules, released in this year of 2025, brought a new feature that is already generating great discussions.

Passengers in several cities in Brazil can now demand that drivers keep the air conditioning on during the trip.

This measure is not a simple recommendation, but rather an obligation for drivers to comply, according to new legislation imposed by states such as Rio de Janeiro.

The decision to add this new obligation to drivers’ daily lives did not happen suddenly.

Uber, with the intention of improving the user experience, reinforced compliance with this measure to ensure greater comfort, especially during periods of extreme heat that affect many Brazilian cities.

In some regions, there were already state laws requiring the use of air conditioning in ride-hailing vehicles, but now Uber has gone further, ensuring that this is a rule for everyone.

The impact in Rio de Janeiro: air conditioning inspections intensify

Specifically in Rio de Janeiro, a city with a hot and often muggy climate, users can celebrate.

Inspection of the use of air conditioning in cars has been intensified.

This means that passengers in Rio will be able to demand that the device be turned on during their journeys, regardless of the weather conditions.

With the adoption of this measure, the expectation is that passenger comfort will be more guaranteed, especially during peak heat periods, when the use of air conditioning is practically a necessity.

However, This change may bring challenges for drivers, who will now have to deal with the energy consumption of air conditioning, in addition to adjusting their routes and schedules to balance the use of the appliance with the cost of the trip.

What motivated this change in the rules?

But what led Uber to adopt this new rule? For experts, the answer seems simple: the desire to improve the user experience, but also to align with state laws that already required air conditioning as a minimum standard of comfort.

In some regions of Brazil, there were already rules that required the use of the device, and Uber decided to extend this requirement to ensure a quality standard in all services offered.

Furthermore, the measure can be seen as a response to the growing debates about passenger well-being and driver conditions, as the discomfort generated by the lack of air conditioning during journeys often becomes a negative factor for users.

What do drivers need to know about the change?

With this change, Uber drivers need to adapt to new conditions. Now, it is essential to ensure that the air conditioning is working properly in all vehicles operating on the platform.

This implies an increase in the need for vehicle maintenance and extra care, as failure to comply with this rule may result in penalties or even the driver being dismissed from the platform.

The change is not just an adaptation to the Brazilian climate, but also a way to align the services offered by Uber with the expectations of its customers.

However, The measure brings logistical challenges for drivers, who will need to assess the impact of constant use of air conditioning on their routes and fuel consumption.

The impact of this measure on Uber trips

According to experts, The new measure is expected to have a significant impact on the daily lives of passengers and drivers in large Brazilian cities., especially in places with a hot climate like Rio de Janeiro.

This change is being considered as a way to offer more comfort and improve the quality of service, but it also requires drivers to quickly adapt to new responsibilities.

For passengers, the expectation is that journeys will become more pleasant, with milder temperatures along the way.

For drivers, the need to keep the air conditioning on will increase the operational cost of the trips, but it can be seen as a positive difference for the customer experience.

The measure, which is coming into effect in 2025, promises to have a direct impact on the dynamics of Uber trips, changing the way drivers and passengers interact on a daily basis.

Do you think that requiring air conditioning can improve your Uber travel experience? Or do you think that this measure will only bring more challenges for drivers? Leave your opinion in the comments!

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Maria Aparecida
Maria Aparecida
05/02/2025 16:35

I loved this law because it's terrible to get into an Uber in the sweltering heat and the air conditioning is off, it's absurd. It should be a law and not for us to ask for it because there are people who don't like it, they say. That it costs a lot.

Alex
Alex
05/02/2025 17:13

If you want to force the air. Then pay better for the trip. It's the least

Léo
Léo
05/02/2025 17:17

To force the air conditioning to always be on, the law should force Uber to pay at least 2 reais per km driven, if it's not paying to work, then it's not possible...

Alisson Ficher

Journalist graduated in 2017 and working in the field since 2015, with six years of experience in print magazines, stints on broadcast TV channels and over 12 online publications. Specialist in politics, jobs, economics, courses, among other topics. Professional registration: 0087134/SP. If you have any questions, want to report an error or suggest a topic on the topics covered on the site, please contact us by email: alisson.hficher@outlook.com. We do not accept resumes!

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