Case Of Dismissal Revealed First By The Digital Work Card Goes Viral On Social Media And Leads Experts To Clarify That Registration In The App Does Not Replace Formal Communication To The Worker
The repercussions surrounding the case of a user on X, identified only as Mariana, reignited a labor discussion about the correct way to communicate a dismissal in Brazil; in this case, the Digital Work Card was used.
The user stated in a post that she discovered she had been dismissed upon receiving a notification in the Digital Work Card app.
In the caption, she mocked the situation by writing: “when you discover your dismissal through the app then you do the L.”
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The reach sparked questions from professionals and experts: can a company dismiss someone simply by recording the termination in the app?
Administrative Function Of The Digital Work Card
According to experts consulted by the report from PEGN, the answer is no.
Labor lawyer Taís Tricai stated that the termination recording in the Digital Work Card serves only an administrative function.
She explains that the update in the system is used to feed the eSocial and communicate with labor agencies, but it does not replace formal communication of the termination.
According to Tricai, the CLT requires that the employee be informed clearly and directly about the dismissal. “The simple notation of the termination in the Digital CTPS is an administrative record, not a communication,” she asserts.
Direct Communication Remains Mandatory
Labor law specialist Arthur Felipe Martins reinforces this understanding. He explains that the app exists to facilitate access to professional history and integrate information with the eSocial, but a dismissal record there does not constitute official communication. For him, the situation is equivalent to a dismissal without notice.
Martins reminds us that the employment contract is a relationship between people and that the use of digital tools does not eliminate the duty of dialogue and respect. “Even if the company uses electronic systems, the act of dismissing remains a human act. It is necessary for the worker to be clearly informed of the reasons and conditions of the termination,” he states.

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