Energisa Plans to Expand in Campo Grande (MS) the Multi Energisa, Which Is Responsible for the Company’s Contact Center. A Total of 300 Job Vacancies Will Be Created in the City Thanks to the Tax Incentive from the Municipal Government of Campo Grande
Energisa is expanding in the municipality of Campo Grande (MS) the structure of Multi Energisa, the company responsible for the Group’s Contact Center since mid-2010, which will generate about 300 job vacancies in the municipality. The announcement was made by Marcelo Vinhaes, the president of Energisa, during the signing of the 43 projects approved in June by the City Council, which provides benefits to companies in various sectors.
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President of Energisa Speaks Out
According to Vinhaes, Energisa is expanding its main service site in Campo Grande (MS), a sister company that has already started generating 150 job vacancies. In the next semester, another 200 job vacancies will be created in the municipality.
The executive states that before, Energisa had a small site in Ceará, a state where there are no larger companies. Now, the goal is for the primary site to be where there is an energy concession, that is, in Campo Grande (MS).
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R$ 215 Million in Investments
According to Rodrigo Terra, municipal secretary of Economic Development and Science and Technology of Campo Grande, the certified projects correspond to an investment of approximately R$ 215 million, which should provide the generation of more than 1,500 new job vacancies for the capital of MS.
According to Terra, among the benefits are the donation of land, exemption from ISS and IPTU taxes. In the case of Energisa, there will be 300 direct job vacancies, raising the total to more than 1,500 direct opportunities generated by the projects.
Learn More About Multi Energisa
Since March 1, 2010, Multi Energisa has been responsible for the Group’s Contact Center and has been transforming into a successful and high-performing company. Until then, the company had about 800 employees in its strategic sites in Campo Grande (MS) and Eusébio (CE).
The company handles all incoming calls for the group in Mato Grosso, Tocantins, Mato Grosso do Sul, Sergipe, Minas Gerais, Paraíba, and many others. In 2018, the company handled approximately 14 million calls, with an average of nearly 2 million per month.
Multi Energisa plays an essential role in the quality of service, optimization of commercial processes, delivery of regulated indicators, and primarily in enhancing the customer experience.

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