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Tolls No Longer Accept Cash? Understand the Main Changes in Brazilian Tolls and How the New Payment System Works at the Plazas.
Tolls no longer accept cash? Since September 2024, some highways in São Paulo have begun to feature tolls equipped with automatic booths (ATMs) for payment. These booths accept exclusively credit and debit cards with proximity technology (NFC), and also allow payments via cell phones or smartwatches. With the adoption of this technology, cash payment is no longer accepted at certain tolls.
Understand Why Brazilian Tolls No Longer Accept Cash
There are also roads that have implemented the free flow system, which uses automatic payment through a tag or even payment later on the concessionaire’s website. Not to mention the well-known automatic barriers that are released for customers of electronic toll companies, such as Sem Parar and ConectCar.
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According to CCR, these electronic payment methods already represent 85% of total transactions in 2024. In 2020, this percentage was 56.3%. Thus, a large portion of tolls no longer accepts cash.
Due to this growth, CCR’s goal is to eliminate cash payments by 2026 at all Brazilian toll plazas on the 11 highways managed by the company, including Anhanguera-Bandeirantes, Raposo Tavares (SP-270), and Castello-Branco (SP-280), located in the state of São Paulo.
According to CCR Roads President Eduardo Camargo, their goal of tolls no longer accepting cash is part of a broader agenda of the CCR Group to enhance the customer experience. The numbers show that there is a change in consumer behavior, and this movement is being encouraged through innovation and technology.
Initiatives to End Cash at Brazilian Tolls
Tolls no longer accept cash and CCR has already installed 61 ATM booths on its federal highways, with 24 at CCR ViaSul (RS); 17 at CCR RioSP; 16 at CCR ViaCosteria (SC), and four at CCR ViaLagos (RJ), which was the company’s first concession to receive the technology in 2021. At these Brazilian tolls, transactions through the ATM soared from 2% to 35%.
In the state of São Paulo, there are 54 automatic booths at toll plazas. In the Anhanguera-Bandeirantes system, there are 32 booths, and at Castello Branco, 22 electronic service points.
Tolls no longer accept cash; however, it is possible to pay the toll on the CCR website if the driver does not have cash or a card.
Through the CCR Payments portal, it is possible to check vehicle toll passage debts at traditional Brazilian tolls, free flow portals and make toll passage payments.
Consumers Speak Out About Changes in Brazilian Tolls
Editor Henrique Rodriguez discovered this convenience by chance. According to him, he was testing a car and forgot that it didn’t have a tag, so he ended up passing through the automatic barrier, which opened for him. He then inquired with a toll employee about how to proceed, and she advised him to pay on the website.
Previously, drivers received a printed ticket that could be paid within 5 days or they could also pay at a toll plaza on the same highway within the same 5-day timeframe.
Contacted to clarify the situation, CCR confirmed that this modernization in the subsequent payment system aims to make life easier for drivers. However, it emphasizes that passing through automatic toll lanes without paying the fee, according to the Brazilian Traffic Code (CTB), is a serious infraction, punishable by a fine of R$ 195.23 and five points on the driver’s license.
Tudo que facilite o trânsito é bem vindo!