Vivo Is Expanding Its Team of People with Disabilities to Promote Diversity and Inclusion, Offering Hundreds of PWD Positions. The Company Also Provides Other Opportunities on Its Website.
Vivo is in full expansion and, to contribute to diversity and inclusion, has hundreds of new job openings for professionals spread across the country. The opportunities are exclusively for people with disabilities who will work in the Customer Experience sector. Currently, the company has a team composed of 300 PWD employees and plans to double this number in the coming months.
All Details on PWD Positions at Vivo
The new employees at Vivo will be responsible for customer service and will have the chance to perform their activities remotely. The selection process for job openings for people with disabilities will take place entirely online, allowing for broad participation.
Interested parties need only to fill out an online form by May 25. The VIVO operator requires that candidates for PWD positions have completed high school, possess basic knowledge of the Office Suite, and have basic computer skills. The company emphasizes that candidates who are currently enrolled in or have completed higher education will be given priority in the selection process.
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It is important to highlight that customer experience is a very broad area that involves all stages of the consumer journey, from the moment they become aware of the brand, navigate their website, reach out, and complete a purchase, to later moments such as possible support or post-purchase assistance, for example.
How to Apply for Job Openings at Vivo?
Individuals with disabilities who wish to apply for PWD positions at the company should access this form provided by Vivo, where they will need to fill in essential information such as Full Name, Email, mobile number, address, among others.
Vivo offers various benefits such as meal vouchers, health plans, transportation vouchers, dental plans, DayOff for birthdays, special discounts on landlines, life insurance, mobile control plans, subscription TV, and apps, in addition to parental leave. Selected individuals will also receive home office assistance for remote work execution.
It is important to note that candidates for PWD positions must submit a medical report indicating their accessibility needs and limitations necessary for participation in the selection process. According to Ricardo Miras, the Director of Customer Experience at Vivo and Sponsor of the Disability Pillar of the Vivo Diversity Program, diversity and inclusion are part of Vivo’s DNA and how it operates. Thus, the company’s commitment is to become increasingly diverse in a more innovative and creative environment, so that together, they can create a greater connection and provide the best experience for the company’s customers.
Other Immediate Job Opportunities Available at Vivo
The operator still has various job openings available on its opportunity site:
- Corporate Digital Services Technician Jr;
- Data Center Operator;
- Network Supervisor;
- B2B Digital Services Technician Jr;
- SUPERVISOR (NOC) SR MONITORING;
- CloudCo Talents (Telefónica Tech);
- Product Design Consultant;
- OPERATION SUPPORT TECHNICIAN SR;
- Telecom Technician Jr;
- Corporate Telecom Technician Jr;
- Senior Relationship Supervisor | Home Office Platinum;
- Head of Change Management;
- Pleno Project Technician;
- Data Center Operator;
- Occupational Physician;
- Telecom Technician Jr;
- OPERATION SUPPORT TECHNICIAN SR;
- Customer Service Supervisor;
- Transformation Leader | Implementation Squad;
- Tech Recruiter | Temporary;
- OKR Coach | Digital Transformation;
- B2B Digital Services Technician Junior;
- Customer Service Supervisor EC;
- Salesperson | Inside Sales;
- Telecom Technician Jr.

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