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Expert Points Out Phrases That Can Influence the Professional Environment, Showing How Small Changes in Communication Make a Big Difference.
Having influence over people at work is something that many desire. In daily professional life, small changes in the way we communicate can make a big difference. Leadership expert Scott Mautz published an article in CNBC suggesting that choosing words wisely can significantly enhance our ability to influence others and make an impact.
Here are six phrases that can be used at work and in life to create more impact. Knowing when and how to apply them also makes all the difference.
“Congratulations! Specifically For That…”
Compliments are powerful, but they become even more effective when they are precise. A generic compliment is positive, but a detailed compliment has more impact. Saying only “Congratulations!” is good, but if you specify “Congratulations on your effort in completing this task, overcoming difficulties and challenges!”, the message becomes much more meaningful.
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This approach makes recognition more authentic and motivating. At work, this type of compliment strengthens engagement and encourages everyone to keep striving. For leaders, it’s an efficient strategy to boost productivity and strengthen bonds with the team.
“Tell Me More About That”
Listening attentively is one of the best ways to build trust and influence people. When we show genuine interest in what someone else is saying, they feel valued and respected.
Questions like “What happened next?” or “How did you feel about that?” encourage the person to share more. Phrases like “I understand, it seems like you’re frustrated” convey empathy and create stronger connections.
This approach is also useful in negotiations. Asking for more details about a viewpoint makes the other party feel comfortable sharing their ideas, creating a trusting environment and facilitating agreements.
“Can You Lead This?”
The way a request is made can significantly influence the response. Small changes in language make requests more effective.
For example, instead of asking “Can you help?“, try “Can you lead this task?“. This stimulates the person’s identity, encouraging them to take on responsibilities. Studies show that people are more likely to act in accordance with the identity they want to assume.
This approach is effective for managers who want to increase team engagement. When an employee is invited to “be a leader” in an activity, they begin to see their role with more meaning and feel more motivated.
“That Idea You Had Is Very Good”
Giving credit to others’ ideas makes them feel valued and more motivated to contribute. When someone shares a suggestion, responding with “That idea you had is very good!” is more effective than just saying “Good idea“.
This encourages people to keep getting involved. At work, this practice strengthens collaboration and improves the organizational climate.
Furthermore, recognizing people’s merits avoids disputes and promotes a more harmonious environment. When everyone feels acknowledged, they work better together and with more willingness.
“Can I Ask for Your Advice?”
Asking for advice is a strategic way to gain respect and support. Instead of directly asking for help, requesting advice makes the person feel valued and part of the solution.
When someone gives advice, they create a stronger bond with the situation and feel more involved in the outcome. Therefore, leaders often use this technique to engage their teams.
Outside of the professional environment, this approach also works in personal relationships. Asking for advice from friends and family strengthens bonds, showing trust and respect for the other person’s experience.
“I Will Be Happy to Help You With That”
Offering help spontaneously strengthens relationships and fosters reciprocity. When someone realizes they can count on you, they are more likely to be willing to return the favor in the future.
Creating a supportive and collaborative environment improves relationships and generates a positive cycle of trust. At work, this approach contributes to a more positive and cooperative organizational climate.
The Importance of Applying These Phrases in Daily Life to Influence People
Using these six phrases in your routine can enhance personal and professional influence. Small changes in communication have a big impact on how people react and connect.
It’s worth remembering that effective communication is not just about the words spoken, but also about tone of voice, body language, and intention. When these phrases are used sincerely and authentically, their effect is even greater.
In a world where fast and superficial communication has become common, investing in more meaningful interactions can transform both interpersonal relationships and professional success. Those who practice these strategies develop a more influential and inspiring presence.
With information from CNBC.
Parabéns 💐👏